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HSBC Account Suspended - Review in Progress?
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Resign yourself to the fact you'll never know the reason.
The only people who know are HSBC, and even among their staff only a select few will actually have access to that information. They won't come into a forum and put their job (and possibly liberty) at risk by finding out and telling you.
Take the money, open a new account, note to never use them again. Check with CIFAS, National Hunter and all the free credit reference agencies that they don't hold any incorrect information on your file.1 -
HSBC are pretty poor in customer service and everything generally.
My local branch has got rid of their counters, and just has those stupid machines to pay in and take money out -not very helpful when I found a few old £20 notes. The CSA in branch are pretty useless and they tell you to use phone/ online service when you go into branch so I don't even know what is the point of the branch at all.
They have also been done for knowingly money laundering for Mexican drug cartels and HSBC is one of the most highly leveraged banks so best not to keep too much in there if you have an account1 -
SChitmehard said:
They have also been done for knowingly money laundering for Mexican drug cartels and HSBC is one of the most highly leveraged banks so best not to keep too much in there if you have an accountOnce burned by milk you will blow on cold water. That's why they are now extremely paranoid.By too much you mean more than £85K, don't you?1 -
grumbler said:SChitmehard said:
They have also been done for knowingly money laundering for Mexican drug cartels and HSBC is one of the most highly leveraged banks so best not to keep too much in there if you have an accountOnce burned by milk you will blow on cold water. That's why they are now extremely paranoid.By too much you mean more than £85K, don't you?0 -
SChitmehard said:grumbler said:SChitmehard said:
They have also been done for knowingly money laundering for Mexican drug cartels and HSBC is one of the most highly leveraged banks so best not to keep too much in there if you have an accountOnce burned by milk you will blow on cold water. That's why they are now extremely paranoid.By too much you mean more than £85K, don't you?Life in the slow lane2 -
born_again said:SChitmehard said:grumbler said:SChitmehard said:
They have also been done for knowingly money laundering for Mexican drug cartels and HSBC is one of the most highly leveraged banks so best not to keep too much in there if you have an accountOnce burned by milk you will blow on cold water. That's why they are now extremely paranoid.By too much you mean more than £85K, don't you?0 -
SChitmehard said:born_again said:SChitmehard said:grumbler said:SChitmehard said:
They have also been done for knowingly money laundering for Mexican drug cartels and HSBC is one of the most highly leveraged banks so best not to keep too much in there if you have an accountOnce burned by milk you will blow on cold water. That's why they are now extremely paranoid.By too much you mean more than £85K, don't you?
In the UK, we are being told ad nauseam about the £85k limit. So anyone who chooses to ignore it shouldn't be surprised if they don't get more than £85k if an institution folds. Mind you, most people in the UK only dream of having £85k in savings or investments.1 -
SChitmehard said:
You don’t need to do anything – FSCS will compensate you automatically.
https://www.fscs.org.uk/what-we-cover/
Life in the slow lane0 -
themadhouse said:I have a HSBC account. My card was declined whilst out. I was locked out of the banking app. Suspected security stop after a high value purchase called HSBC. After a 40 minute call the agent had to call me back, which they did an hour later.
I am having a review in branch on Monday, they require a bunch of things (see below) I guess they are getting to "know their customer" to see if they are willing to provide service.
Does anyone have any indication as to what they are looking for, or has experienced this before?- Record of financial incomings and outgoings (bank and credit card statements)
- Copies of bank statements outside of HSBC (within the last 4 months) / credit cards (most recent)
- Details of financial commitments held elsewhere for example loans / store card and credit card
TIA0 -
SChitmehard said:HSBC is one of the most highly leveraged banks so best not to keep too much in there if you have an account
In fact they tend to hold more deposits than they issue loans - meaning they survived things like the 2008 financial crisis and Covid with much less difficulty than other financial institutions.3
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