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Armtrac notice help

Received a charge park notice at sennen cove in Cornwall.

I did pay for parking however the ticket fell off the windscreen and landed on the dash board upside down. The ticket was due to expire at 1500pm and I sent the appeal with a photo of the ticket at around 1445pm to prove I was back at my car before the time expired.

I have just had the below response and hoping for advice as I have seen so many mixed answers on the web.
Thanks

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