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Horrendous service fromChase Bank 24/5/22

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  • penners324
    penners324 Posts: 3,512 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Chase are using their UK bank to build a bank on current technology, thus automating as many of the processes as possible, including ID verification.

    Certainly not horrendous service or discrimination. It's just that the ID you have isn't verifiable 
  • wmb194
    wmb194 Posts: 4,942 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 25 May 2022 at 11:40AM
    To be fair plenty of banks and building societies will use electronic verification only for account opening. The thing is it's up to them how they interpret the KYC regulations, with some going Chase's stricter route.
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