Rejected refund from travel agent for flights even though paid for advanced refund protection

Jenni_D

Ath_Wat said:

Admiral_Barbarossa said:

There has to be a reason for your ESTA to be rejected, either a conviction notified to the US or a non eligible nationality. These are quite clear on the ESTA site, having renewed mine just recently!

I doubt that any cover of Travel Insurance would cover this, as sites I sue to book trips to the US do clearly say that! Travelbe iclude the following

5.8 Migration and health requirements

Each country has the power to establish its own entry requirements and to establish health requirements for nationals from other countries. Please note that such requirements usually vary according to the passenger’s nationality.

The rules on passports and visas may change and so you must consult the relevant embassy long before your visit.

It is the User’s exclusive responsibility to obtain the necessary documentation to make the trip, including passport, visas and health documents. Any loss due to lack of that documentation shall be to the User’s account and in particular, the costs of interrupting the trip and any repatriation.

We recommend, therefore, that you always check the different formalities for the chosen destination and transit countries and the time required to complete all the related steps.

Terms and Conditions - Travel2be.uk

It's nothing to do with travel insurance.

??                                 

MarvinDay

Jenni_D said:

Ath_Wat said:

Admiral_Barbarossa said:

There has to be a reason for your ESTA to be rejected, either a conviction notified to the US or a non eligible nationality. These are quite clear on the ESTA site, having renewed mine just recently!

I doubt that any cover of Travel Insurance would cover this, as sites I sue to book trips to the US do clearly say that! Travelbe iclude the following

5.8 Migration and health requirements

Each country has the power to establish its own entry requirements and to establish health requirements for nationals from other countries. Please note that such requirements usually vary according to the passenger’s nationality.

The rules on passports and visas may change and so you must consult the relevant embassy long before your visit.

It is the User’s exclusive responsibility to obtain the necessary documentation to make the trip, including passport, visas and health documents. Any loss due to lack of that documentation shall be to the User’s account and in particular, the costs of interrupting the trip and any repatriation.

We recommend, therefore, that you always check the different formalities for the chosen destination and transit countries and the time required to complete all the related steps.

Terms and Conditions - Travel2be.uk

It's nothing to do with travel insurance.

??                                 

Stating that it's nothing to do with travel insurance isn't splitting hairs in the least.

Insurance policies sold in the UK are heavily regulated by the FCA and the companies providing insurance are required to follow a strict set of rules as to what is and isn't allowed.
Protection cover (such as the one in question) provided by travel agents isn't a true insurance policy therefore it's not regulated by the FCA and may well have T&C's which would be classed as unfair or illegal if they were written into a true travel insurance policy. 

Jenni_D

MarvinDay said:

Jenni_D said:

Ath_Wat said:

Admiral_Barbarossa said:

There has to be a reason for your ESTA to be rejected, either a conviction notified to the US or a non eligible nationality. These are quite clear on the ESTA site, having renewed mine just recently!

I doubt that any cover of Travel Insurance would cover this, as sites I sue to book trips to the US do clearly say that! Travelbe iclude the following

5.8 Migration and health requirements

Each country has the power to establish its own entry requirements and to establish health requirements for nationals from other countries. Please note that such requirements usually vary according to the passenger’s nationality.

The rules on passports and visas may change and so you must consult the relevant embassy long before your visit.

It is the User’s exclusive responsibility to obtain the necessary documentation to make the trip, including passport, visas and health documents. Any loss due to lack of that documentation shall be to the User’s account and in particular, the costs of interrupting the trip and any repatriation.

We recommend, therefore, that you always check the different formalities for the chosen destination and transit countries and the time required to complete all the related steps.

Terms and Conditions - Travel2be.uk

It's nothing to do with travel insurance.

??                                 

Stating that it's nothing to do with travel insurance isn't splitting hairs in the least.

Insurance policies sold in the UK are heavily regulated by the FCA and the companies providing insurance are required to follow a strict set of rules as to what is and isn't allowed.
Protection cover (such as the one in question) provided by travel agents isn't a true insurance policy therefore it's not regulated by the FCA and may well have T&C's which would be classed as unfair or illegal if they were written into a true travel insurance policy. 

True - but the (mistaken) reference to travel insurance in no way impacts the point @Admiral_Barbarossa was trying to make.  

Ath_Wat

Jenni_D said:

MarvinDay said:

Jenni_D said:

Ath_Wat said:

Admiral_Barbarossa said:

There has to be a reason for your ESTA to be rejected, either a conviction notified to the US or a non eligible nationality. These are quite clear on the ESTA site, having renewed mine just recently!

I doubt that any cover of Travel Insurance would cover this, as sites I sue to book trips to the US do clearly say that! Travelbe iclude the following

5.8 Migration and health requirements

Each country has the power to establish its own entry requirements and to establish health requirements for nationals from other countries. Please note that such requirements usually vary according to the passenger’s nationality.

The rules on passports and visas may change and so you must consult the relevant embassy long before your visit.

It is the User’s exclusive responsibility to obtain the necessary documentation to make the trip, including passport, visas and health documents. Any loss due to lack of that documentation shall be to the User’s account and in particular, the costs of interrupting the trip and any repatriation.

We recommend, therefore, that you always check the different formalities for the chosen destination and transit countries and the time required to complete all the related steps.

Terms and Conditions - Travel2be.uk

It's nothing to do with travel insurance.

??                                 

Stating that it's nothing to do with travel insurance isn't splitting hairs in the least.

Insurance policies sold in the UK are heavily regulated by the FCA and the companies providing insurance are required to follow a strict set of rules as to what is and isn't allowed.
Protection cover (such as the one in question) provided by travel agents isn't a true insurance policy therefore it's not regulated by the FCA and may well have T&C's which would be classed as unfair or illegal if they were written into a true travel insurance policy. 

True - but the (mistaken) reference to travel insurance in no way impacts the point @Admiral_Barbarossa was trying to make.  

Whereas you posting cartoons was extremely helpful.

People have been talking about travel insurance continually throughout this thread so it seemed worth pointing out that it's not about travel insurance when somebody else made the same error, in case it reinforced the misapprehension.  I'm sorry I made you read seven words you felt didn't add anything to your day.

Jenni_D

Which STILL doesn't negate what was said. 🙄

(I hope those seven words don't spoil your day)  

Ath_Wat

Jenni_D said:

Which STILL doesn't negate what was said. 🙄

(I hope those seven words don't spoil your day)  

And where did I claim it did negate what was said?  

Jenni_D

Given that nobody else seemed bothered about the minutia of protection cover vs insurance, and the tone of your post suggested that the thrust of what the Admiral was in doubt - that's where the negativity has come from.

This is my last reply to you - feel free to have the last word. 🙄

Ath_Wat

The fact that nobody else has pointed something out is the best reason for doing it.  If several other people had already said that the OP didn't buy travel insurance there wouldn't have been much point in me saying so as well, would there.

And it's not "minutiae", it's extremely relevant.  Stick to your guns, though.  You're doing a great job in your own eyes, I have no doubt.  Emoticons and all..