PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
The Forum is currently experiencing technical issues which the team are working to resolve. Thank you for your patience.

Pressure from estate agents

Hi guys

This morning we got an offer accepted on a house and everything is really exciting!

However they're putting pressure on us to use their mortgage advisor... Which costs £600 and apparently we 'have to use this advisor to have our offer accepted'. 

Is this right?! 

I am a first time buyer but my partner isn't. We are in touch with a free and recommended advisor and they're progressing quickly with our application so don't even need them... 

How can I tell them we aren't interested?! 
Life is too short not to love what you do.
«13

Comments

  • marcia_
    marcia_ Posts: 3,175 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
     You are not obligated to use their advisor. Just their way of making money. 

     Just tell them thanks but no thanks that you already have an advisor. 
  • rdchick
    rdchick Posts: 1,815 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    It's not going to affect anything is it?! 
    Life is too short not to love what you do.
  • Ksw3
    Ksw3 Posts: 377 Forumite
    Third Anniversary 100 Posts Name Dropper
    I had this recently. I turned down their offer of using their in house mortgage broker six times. Offer still put forward and accepted. 
  • UnderOffer
    UnderOffer Posts: 815 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    Have they said this in writing? Just reassure them you are progressing your mortgage with your preferred broker. 
  • rdchick
    rdchick Posts: 1,815 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    They said it over the phone... 

    I've emailed to say thanks but no thanks!

    Thanks everyone!
    Life is too short not to love what you do.
  • MaryNB
    MaryNB Posts: 2,319 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 24 May 2022 at 4:30PM
    rdchick said:
    They said it over the phone... 

    I've emailed to say thanks but no thanks!

    Thanks everyone!
    If it's who I think it is they'll come back and say you have to meet with their financial advisor to check your funds, and it'll just be a sales pitch for their services and more pressure to use their mortgage advisor. I did the session (they didn't actually check my finances at all...), said "no thank you" and completed on my purchase a few months later. 

    Although I wasn't told I had to use their advisor but I was told it would make my offer far more attractive. It was the only offer as far as I'm aware so they didn't have much choice. 
  • K_S
    K_S Posts: 6,869 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    edited 24 May 2022 at 4:48PM
    rdchick said:
    Hi guys

    This morning we got an offer accepted on a house and everything is really exciting!

    However they're putting pressure on us to use their mortgage advisor... Which costs £600 and apparently we 'have to use this advisor to have our offer accepted'. 

    Is this right?! 

    I am a first time buyer but my partner isn't. We are in touch with a free and recommended advisor and they're progressing quickly with our application so don't even need them... 

    How can I tell them we aren't interested?! 
    This is absolute BS and a very common pressure tactic from certain EAs, especially when it comes to higher-value and new build properties.

    Unfortunately, as a buyer there's nothing to gained by ticking off the agent, and often my clients are forced to go through the motions of an appointment while continually insisting that their finances are sorted and they have a broker.

    If it makes you feel any better, when we last moved, even after telling the EA that I was a broker myself, I still had to speak to their advisor for him to 'qualify' me. A waste of everyone's time!

    I am a Mortgage Adviser - You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. 

    PLEASE DO NOT SEND PMs asking for one-to-one-advice, or representation.

  • TheJP
    TheJP Posts: 1,940 Forumite
    1,000 Posts Third Anniversary Name Dropper
    This is an on sales tactic, no different to a certain sports retailer trying to sell you shoe spray when you buy a pair of shoes. Just politely decline and tell the you already have a broker. If they then refuse to continue then cite the relevant legislation forbidding them in doing so. All else fails a note through the sellers letter box will remedy any issues.
  • Megaross
    Megaross Posts: 183 Forumite
    100 Posts First Anniversary
    Yeah screw that, they're trying to earn commission by getting you to use their mortgage advisor.

    Most mortgage advisors don't charge, you're way better off with a well rated local advisor. They all get commission from the mortgage companies so they don't charge you a fee.

    Sign of a crappy estate agent - they'll recommend any old company that pays them. It's how firms like DC Law get so much work despite being genuinely awful.

    On general principle I would refuse, I would be highly suprised if the offer got rejected on that basis alone.
  • nicknameless
    nicknameless Posts: 1,108 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Connells I expect?
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350K Banking & Borrowing
  • 252.7K Reduce Debt & Boost Income
  • 453.1K Spending & Discounts
  • 242.9K Work, Benefits & Business
  • 619.8K Mortgages, Homes & Bills
  • 176.4K Life & Family
  • 255.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.