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Trinity property management

Hi all
looking for some advice please.
I own my house on an estate which has Trinity management doing the upkeep of estate at a monthly rate paid by all occupants.
Now selling I have been told by my solicitor they need £360 from me for Trinity to set up a new pack for the person buying my house.
Never seen anything in contact or on their website about this.
Can anyone enlighten me please.
I did ask my solicitor to look into it but all I got was ‘ if you don’t pay the sale won’t go through’ grrr! 

Comments

  • canaldumidi
    canaldumidi Posts: 3,511 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    What does it say in your Title document....?
  • user1977
    user1977 Posts: 17,287 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    edited 21 May 2022 at 11:59AM
    It's completely normal for managing agents to charge for providing the management pack and dealing with the admin involved in a sale. Not sure whether £360 is above average (I'm sure your solicitor can tell you), but I've seen similar figures talked about here.
  • TBG01
    TBG01 Posts: 493 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    It's a management pack. Your Solicitor is correct in wanting/needing to obtain one.
  • thanks for the reply’s. Just another hidden cost that was not expected. Seems a bit high to me though.
  • hazyjo
    hazyjo Posts: 15,475 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I've seen posts on here where people are charged double that. I doubt many charge under the £250-300 mark these days. 
    2024 wins: *must start comping again!*
  • Flick85
    Flick85 Posts: 135 Forumite
    100 Posts Third Anniversary Name Dropper
    Yup. I’ve got a leasehold property under Trinity management and that’s their extortionate fee for the management pack. Are you freehold or leasehold? I recently discovered there’s also a 0.15% transfer fee on completion as well. Sigh.
    Challenges:

    January NSD: 4/10 days
    Pay Your Debts in 2025: 0/£15,000
  • Rosa_Damascena
    Rosa_Damascena Posts: 6,882 Forumite
    Fifth Anniversary 1,000 Posts Homepage Hero Name Dropper
    I've been victim of this myself OP. It's just another one of the countless ways management companies find to rip off their tenants. 
    No man is worth crawling on this earth.

    So much to read, so little time.
  • Troy_af
    Troy_af Posts: 176 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    edited 23 May 2022 at 12:02AM
    This is quite the norm now I believe. I was in the process of purchasing a property where the estate was ran by a management company and my solicitor could not continue to completion until they received both a management pack and answers to enquiries from the management company.

    Regarding the fee, the reason you haven't seen anything in a contract or on their website is because unfortunately this is an unregulated sector. They could legally charge £10,000 if they wanted and there would be no way for you to challenge, so if I were you I would be quite content with it only being £360.
  • Rosa_Damascena
    Rosa_Damascena Posts: 6,882 Forumite
    Fifth Anniversary 1,000 Posts Homepage Hero Name Dropper
    Troy_af said:
    This is quite the norm now I believe. I was in the process of purchasing a property where the estate was ran by a management company and my solicitor could not continue to completion until they received both a management pack and answers to enquiries from the management company.

    Regarding the fee, the reason you haven't seen anything in a contract or on their website is because unfortunately this is an unregulated sector. They could legally charge £10,000 if they wanted and there would be no way for you to challenge, so if I were you I would be quite content with it only being £360.
    Its all a license to print money.

    One of the reasons I sold was that I was so utterly sick and tired of unreasonable and unjustifiable demands coming out of nowhere from the managing agents. An additional £350 or so was a small price to be rid of them.
    No man is worth crawling on this earth.

    So much to read, so little time.
  • Suzycoll
    Suzycoll Posts: 218 Forumite
    Seventh Anniversary 100 Posts Name Dropper Combo Breaker
    maserace said:
    Hi all
    looking for some advice please.
    I own my house on an estate which has Trinity management doing the upkeep of estate at a monthly rate paid by all occupants.
    Now selling I have been told by my solicitor they need £360 from me for Trinity to set up a new pack for the person buying my house.
    Never seen anything in contact or on their website about this.
    Can anyone enlighten me please.
    I did ask my solicitor to look into it but all I got was ‘ if you don’t pay the sale won’t go through’ grrr! 
    hi
    sorry to jump on an old post, I have sent a private message to you maserace regarding Trinity . thanks
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