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Chase Live Chat / Support Message

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Comments

  • kaMelo
    kaMelo Posts: 2,841 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Maybe off topic but why the need for so much communication?
    I haven't contacted banks that much in the last ten years.
  • Olinda99
    Olinda99 Posts: 2,042 Forumite
    1,000 Posts Third Anniversary Name Dropper
    tried to make a chase payment to new payee this morning - blocked. I messaged them and they called me within 15 mins, verified me and released the payment. Good service.
  • Maple08
    Maple08 Posts: 83 Forumite
    Second Anniversary 10 Posts
    I messaged them yesterday at 3:30pm and they got back to me at 1:04pm today, so quite a bit slower than how it was a few months ago. I think it's due to the large number of new customers messaging them or they've got a shortage of staff, as there was some job listings for CS reps.
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