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Over 100,000 Vodafone customers unable to redeem Airtime Rewards to put towards their phone bill
Former_MSE_Sophie
Posts: 123 Forumite
in Mobiles
More than 100,000 Vodafone customers have been unable to redeem Airtime Rewards against their mobile phone bill since the start of May due to a technical glitch.
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Comments
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It’s usually a great app but I’ve got a similar problem and I’m on O2. Redeemed money on 15th April but it never appeared on my O2 account. Seems there’s a glitch with some O2 accounts too. Only offered option of cash to my PayPal account which hasn’t appeared yet! So might be worth everyone checking regardless of network!0
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My payment yesterday to EE is showing in MyEE, so no issues there.0
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Have a similar problem with the three PAYG network. Can usually redeem to get a voucher but that option has disappeared now. The redeem to bank card is there instead but not working for me. Anyone else having a similar issue?0
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