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Over 100,000 Vodafone customers unable to redeem Airtime Rewards to put towards their phone bill

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More than 100,000 Vodafone customers have been unable to redeem Airtime Rewards against their mobile phone bill since the start of May due to a technical glitch. 
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Over 100,000 Vodafone customers unable to redeem Airtime Rewards to put towards their phone bill


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Comments

  • It’s usually a great app but I’ve got a similar problem and I’m on O2. Redeemed money on 15th April but it never appeared on my O2 account. Seems there’s a glitch with some O2 accounts too. Only offered option of cash to my PayPal account which hasn’t appeared yet! So might be worth everyone checking regardless of network!
  • chistery
    chistery Posts: 206 Forumite
    Part of the Furniture 100 Posts Name Dropper
    My payment yesterday to EE is showing in MyEE, so no issues there.
  • dali21
    dali21 Posts: 196 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    Have a similar problem with the three PAYG network.  Can usually redeem to get a voucher but that option has disappeared now.  The redeem to bank card is there instead but not working for me.  Anyone else having a similar issue?
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