Octopus Energy temporary loyalty tariff?

MWT

Chrysalis said:

MWT said:

Chrysalis said:

Ok thanks, so basically everyone on Octopus SVR is getting it, thats very nice of them.

No, as per the link posted above, it applies to all customers who were already on the Octopus SVT as at 2nd April, and any other customers who change to the SVT subsequently, if they have already been an Octopus customer for at least 8 months.

The link above doesnt state that, feel free to quote the bit that says its for customers already on it on that date if you want.   Maybe it does say it but using words that dont make sense.

Please dont tell me to check the link above.

Others have answered already so I won't repeat the quotes.

Spoonie_Turtle

Chrysalis said:

Spoonie_Turtle said:

Chrysalis said:

MWT said:

Chrysalis said:

Ok thanks, so basically everyone on Octopus SVR is getting it, thats very nice of them.

No, as per the link posted above, it applies to all customers who were already on the Octopus SVT as at 2nd April, and any other customers who change to the SVT subsequently, if they have already been an Octopus customer for at least 8 months.

The link above doesnt state that, feel free to quote the bit that says its for customers already on it on that date if you want.   Maybe it does say it but using words that dont make sense.

Please dont tell me to check the link above.

"From April 2, our prices will be £50 below the cap for existing Flexible Octopus customers."

And to back up the point about 8 months:
"If your electricity is on a fixed or smart tariff, we’ve already priced your electricity as low as we possibly could (as though it includes the Loyal Octopus support). However, should your current tariff expire and your electricity roll onto Flexible Octopus, you’ll see the support in your new prices, as long as you've been an Octopus customer for at least 8 months.

If your electricity is currently supplied by another supplier, you can switch to Flexible Octopus and automatically qualify for our Loyal Octopus support as soon as you've been an Octopus customer for at least 8 months."

Thank you for the quote, I definitely interpret that bit in bold differently to you, the blog was written before 2 April.

A better way to write which was clear would be "Customers on the Flexible tariff at this date will get prices  £50 below the cap" With a note below it customers who switch later then that date to the tariff wont be eligible.

The 8 month thing looks like an exception for those who start the SVR after April 2, that combined with the bit in bold starts to make sense.  But reading the bit in bold in isolation doesnt make it obvious to me.

Thank you for the quote and explanation.

The blog being written before 2nd April is what clinched the interpretation for me - 2nd April being the (then forthcoming) point at which 'existing customers' were determined.

I agree it could have been more explicit though, certainly.