Gap insurance - am I covered

cjp2308
cjp2308 Posts: 93 Forumite
Fourth Anniversary 10 Posts Name Dropper
Having eventually been told by my insurance company that my claim is to be settled, after my car was taken without consent by someone unknown to me - I've had a look at the paperwork for the GAP policy and noticed the below-  I was under the impression as my insurance are satisfied it was essentially theft or TWOC then it should be covered but from reading the below, it seems it may not be as no violence was used.

Anything I can do here to ensure the GAP policy applies? 
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Comments

  • cjp2308 said:

    Anything I can do here to ensure the GAP policy applies? 
    Yeah, just make sure you keep your keys secure at all times and for example don't just leave them on a table in a public place .... oh wait ... too late.

    Probably would have been better to read the policy before a total loss than afterwards.
  • cjp2308
    cjp2308 Posts: 93 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    edited 9 May 2024 at 12:42PM
    cjp2308 said:

    Anything I can do here to ensure the GAP policy applies? 
    Yeah, just make sure you keep your keys secure at all times and for example don't just leave them on a table in a public place .... oh wait ... too late.

    Probably would have been better to read the policy before a total loss than afterwards.
    Lesson learnt there...

    What would be the outcome for example if  my GAP claim is rejected, would I still be entitled to the settlement offer provided by my insurance? 
  • born_again
    born_again Posts: 19,599 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Surely you take the insurance settlement & the GAP pays out the difference between that & what it costs to replace.
    GAP is not going to cover the whole amount. 
    Hence the name GAP
    Life in the slow lane
  • cjp2308
    cjp2308 Posts: 93 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    Surely you take the insurance settlement & the GAP pays out the difference between that & what it costs to replace.
    GAP is not going to cover the whole amount. 
    Hence the name GAP
    Thanks GAP say not to accept the insurance offer though - last thing I want is to end up with 0


  • Grumpy_chap
    Grumpy_chap Posts: 17,809 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    The GAP insurer says not to accept the offer as, in case they do honour your claim, there is a duty to minimise the loss to the GAP insurer and that means maximising the payout from the vehicle insurer.  So that the gap is smaller.  How old is the car and how big is the gap at present?
  • cjp2308
    cjp2308 Posts: 93 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    edited 13 May 2022 at 9:55PM
    2018 I paid 19,995 was written off less than 8 weeks later- shall I wait for my insurance offer then consider whether to use the GAP
  • 400ixl
    400ixl Posts: 4,482 Forumite
    1,000 Posts Third Anniversary Name Dropper
    What type of gap insurance is it? Invoice value, market value etc?

    Is it not a case of you get the insurance offer and speak to the gap insurer and confirm they are happy with accepting that value and they then settle the difference. Then you either accept or try to push for more from the insurer.
  • cjp2308
    cjp2308 Posts: 93 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    400ixl said:
    What type of gap insurance is it? Invoice value, market value etc?

    Is it not a case of you get the insurance offer and speak to the gap insurer and confirm they are happy with accepting that value and they then settle the difference. Then you either accept or try to push for more from the insurer.
    RTI so return to invoice value. 

    As you can tell I've never made any insurance claim before and after this hope I don't have to again. I'll wait for offer from insurance then worry about it I think 
  • born_again
    born_again Posts: 19,599 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    edited 14 May 2022 at 12:40PM
    cjp2308 said:
    2018 I paid 19,995 was written off less than 8 weeks later- shall I wait for my insurance offer then consider whether to use the GAP
    So you are talking about a claim from 2018?

    Or are we loooking at what has happened in this thread..

    https://forums.moneysavingexpert.com/discussion/6354426/police-didnt-prosecute-for-twoc-what-does-this-mean-for-my-insurance-claim/p1
    Life in the slow lane
  • ontheroad1970
    ontheroad1970 Posts: 1,669 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    cjp2308 said:
    2018 I paid 19,995 was written off less than 8 weeks later- shall I wait for my insurance offer then consider whether to use the GAP
    So you are talking about a claim from 2018?

    Or are we loooking at what has happened in this thread..

    https://forums.moneysavingexpert.com/discussion/6354426/police-didnt-prosecute-for-twoc-what-does-this-mean-for-my-insurance-claim/p1
    I don't believe he is - he is referring to a previous claim
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