Which courier to use to send a mirror?

kalsha

I have already listed a mirror on Ebay and listed courier as Evri.
I have just realised that it might be a restricted item with them.   Can some confirm that for me please?  Not sure whether it is restricted or just not that it can be compensated if anything goes wrong.
I can change the listing.  What other option do I have?  It will be about 3kg and would be medium parcel (per royal mail measurements).
Thank you.

soolin

Evri won’t Insure a mirror 

https://www.evri.com/send/what-i-can-and-cannot-send

• Glass items or fragile items that contain glass parts including kitchen appliances

You may have to check each courier individually.

Ms_Chocaholic

How much are you selling it for?

kalsha

Started auction at £40.  They sell for £50-60.    I think I will have to take it down and list it when I have done more research.  I totally forgot that mirrors might not be allowed and listed in haste to complete my free 100 listings!

martindow

I suspect that you will be self insuring so it needs to be packed extremely well.  Once packed you should feel confident that you could drop it from chest height onto a hard floor.  I would send it in one box with bubblewrap around the mirror and then pack that in a larger box with packaging in between.

Some carriers will not accept glass at all, others will carry it if it is adequately packed but without any insurance being provided.  You need to look at individual companies policies and if you use someone like parcel2go, their exclusions and also those of the carrier you choose from their options.

kalsha

Thank you martindow.   Will look into it.  

rose_sparky

Not a mirror but I received a glass ornament today that arrived broken. I’m waiting for a response from the seller but any idea what happens, have I lost my money?

kalsha

rose_sparky said:

Not a mirror but I received a glass ornament today that arrived broken. I’m waiting for a response from the seller but any idea what happens, have I lost my money?

Was it sent by Evri or Royal mail?  Would be interesting to know what happens.  Please keep us updated.

rose_sparky

Royal Mail.

yes will keep you updated.

soolin

rose_sparky said:

Not a mirror but I received a glass ornament today that arrived broken. I’m waiting for a response from the seller but any idea what happens, have I lost my money?

Assuming this is eBay you have definitely not lost your money. Just open a dialogue /case using the SNAD (not INR or a basic return). Explain item was broken on arrival and you would like a refund. You may be asked to return it at sellers cost , if they send a label just post it back very carefully wrapped in thick newspaper or something and boxed . Many sellers though will just refund on receipt of a photograph and not pay to have it returned. 

Normally I would have separated this out into a new thread rather than leave it hijacking another, but unfortunately ambassadors can’t currently move anything. 

cymruchris

No courier will cover a mirror at regular prices, even if you pay for extra insurance. The risk of damage is too high. Better to sell it locally on FB marketplace and accept you might get a couple of pounds less for it, but none of the hassle that goes with a broken item.