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Chargeback system
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Pensionheadache
Posts: 4 Newbie

I paid a company in full to overclad my property but they haven’t provided the goods or service. I took them to court and won my case but the company still didn’t return my money. I then had to apply to the sheriffs office for the bailiff to go in and recover my money. The company then went into liquidation, so I am trying the chargeback system as I paid on my debit card. My question is can the bank refuse to use this system. The amount is over £8,500.
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Comments
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Probably not as it seems like you paid a long time ago?. There are time limits on chargebacks, can't remember how long.I'd have done the chargeback first.1
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I was following Citizens Advice and that’s what they said, to take court action. I can use cashback as they have only just gone into liquidation and I have done all I can to get my money back0
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Pensionheadache said:I was following Citizens Advice and that’s what they said, to take court action. I can use cashback as they have only just gone into liquidation and I have done all I can to get my money back
https://www.which.co.uk/consumer-rights/advice/how-do-i-use-chargeback-abZ2d4z3nT8q
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I think if you read the advice it’s from the date they went into liquidation0
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Did you pay by credit card - or some of it by credit card - if so section 75 claim0
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