Haggling for good data Sim only deal with EE, any success?

martyp

Hi all,

I've been with EE for over 20 years through all their renaming etc from One2One.

With the possible need to use more data (4G as older phone) I'm attracted to the 60GB for £10 with Smarty at the moment.

Called EE and went through to retentions and they can't come close to matching that, my 17GB patched together plan for now just under £11 after the increase seems their best offer otherwise it's £18 for 25GB

I know with Virgin you can go through several 'levels of leaving' to get better and better deals but if I just said can I have my pac code I'd like to leave will they just say 'ok' and that's it? Do they have another retention tier there as such?

I appreciate EE have good coverage, good telephone support and they own their own network so probably can't offer as good a deal as the piggy back networks....

eDicky

I recommend that you ask for and obtain your PAC and see if they call you back to try and retain you with an offer equivalent to a (verifiable) alternative that you intend to switch to.

Although they have already made what they say are their best available discount offers, from my experience (but with much lower data requirement), it ain't necessarily so.

I don't know if my history, similar to yours having been with Orange since the early 90's then EE, actually made any difference, but last year I was eventually put on a rolling monthly 3.2GB tariff for £3, recently risen to £3.27

martyp

Thanks eDicky, that's longer than me then. I got my first Nokia brick (with an aerial) in around 1998, attracted by the free local calls at weekends allowing me to call people locally and also in neighbouring dialling codes after a short drive! It often made me consider the idea of actually seeing the people in person but the free local calls was such a novelty when all phone calls seemed expensive at the time.

I might give the pac code trick a try, it doesn't mean you're leaving still does it just that you're at the next level of seriousness as such.
I'm well out of contract but would like to fight to get a rolling monthly one than get enticed into a 12 month one or more.

rms1965

I just switched from a PAYM contract that expired to Sim only - was paying £35pm for 50GB/unlimited. Initial EE offer was £11pm on an 18mth contract with a whole 5GB data. 

Asked for the PAC which was issued. One hour later a phone call from EE checking that I'd received the PAC and that "it was you that asked for it". Asked why I was leaving and I said I wanted a sim-only and O2 were doing 40GB with roaming on a 12mth deal for £15.

Straight away was offered 40GB/unlimited with roaming add-on for £14 on a 12mth contract.

xzibit

EE wouldn’t match Voxi with their current 30gb and unlimited mins/texts for £10 month, even post PAC issue. Would only offer 10gb with a 12 month lock in. 

Murmansk

https://www.rwgmobile.wales/webshop/data-only-sim-cards/

dazzaofdagenham

Been with EE for about 15 years and recently got a PAC….

about 4 days later a call from retention's and after much discussion and me saying my limit was £10….and mentioning smarty offer

got unlimited mins and texts and 20gb of data for £12…kinda happy with that 

Fairzo

dazzaofdagenham said:

Been with EE for about 15 years and recently got a PAC….

about 4 days later a call from retention's and after much discussion and me saying my limit was £10….and mentioning smarty offer

got unlimited mins and texts and 20gb of data for £12…kinda happy with that 

Good to know. Is there a number that the Retentions call comes through on, or is it "unknown"? I don't normally answer those. Cheers