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Help with water bill for low income pensioner.
scrumpyjax
Posts: 117 Forumite
in Water bills
Recently applied to Wessex Water for a reduction on my bills because I'm on a low income but not low enough for pension credit.
My request was denied because I have a small private pension in addition to the state one.
My total income is £13,104 .. This is low enough to get housing benefit, council tax reduction, all NHS costs, and hospital fares etc refunded.
So why won't the water company give me the reduction they offer on their claim form??
£13104 might seem a lot but my rent alone is £8100 then there are all the utilities and I do like to eat now and again.
Any ideas would be welcome..
My request was denied because I have a small private pension in addition to the state one.
My total income is £13,104 .. This is low enough to get housing benefit, council tax reduction, all NHS costs, and hospital fares etc refunded.
So why won't the water company give me the reduction they offer on their claim form??
£13104 might seem a lot but my rent alone is £8100 then there are all the utilities and I do like to eat now and again.
Any ideas would be welcome..
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Comments
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are you metered?0
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Yes metered.. DD is £19.50 atm and about £50+ in credit so I'll be claiming that back and cancelling the DD so they can come and read the water meter when they want paying.0
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I take it you didn't apply to this scheme, as it is for Pension Credit recipients only:scrumpyjax said:Recently applied to Wessex Water for a reduction on my bills because I'm on a low income but not low enough for pension credit.
N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 33MWh generated, long-term average 2.6 Os.Not exactly back from my break, but dipping in and out of the forum.Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!0 -
Can you read the meter ? If so read it - give it to WW and get an updated bill.scrumpyjax said:Yes metered.. DD is £19.50 atm and about £50+ in credit so I'll be claiming that back and cancelling the DD so they can come and read the water meter when they want paying.Never pay on an estimated bill. Always read and understand your bill0 -
I can't read the meter.. I'm on crutches for a few months and I probably wouldn't get up again :-)) I will get my credit back then arrange for them to do a reading I'm in a rental and not even sure where the meter is anyway.0
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Don't expect WW to do a one off meter read for you - they will have their 6 monthly cycle. When did they last read ?
Can you ask a neighbour/friend ? If a house meter may be in footpath (mines in the garage) , a flat under kitchen sink or in a communal cupboardNever pay on an estimated bill. Always read and understand your bill0
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