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What rates are you being offered by your provider at the moment?

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  • i wouldnt bother ringing i emailed and made a complaint after they only gave me the V15 and being a customer for 25yrs
    the email worked and i get a slightly lower rate but fixed for 2yrs and no exit so if prices do come down i will just change to flexi etc

    my couple of posts are on here posted in the last week

    ps i did ring first but said the deal i wanted was not on their system so emailed and all sorted in 24 hrs i wanted a longer fix
  • nekr0mantik
    nekr0mantik Posts: 379 Forumite
    Third Anniversary 100 Posts Name Dropper
    i wouldnt bother ringing i emailed and made a complaint after they only gave me the V15 and being a customer for 25yrs
    the email worked and i get a slightly lower rate but fixed for 2yrs and no exit so if prices do come down i will just change to flexi etc

    my couple of posts are on here posted in the last week

    ps i did ring first but said the deal i wanted was not on their system so emailed and all sorted in 24 hrs i wanted a longer fix

    got nothing to loose so I may email them lol
  • QrizB
    QrizB Posts: 18,340 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    I got the impression that Agile was really only an advantage for EV owners who could shift a major chunk of their consumption into the wee small hours. That otherwise you were better off with one of the other var tariffs.

    When did you get that impression, was it last year?
    Come October 2022, if the Ofgem cap is at the levels predicted and Octopus don'ess with theor own caps, the electric SVT will be around 42p/kWh. Tracker will be 40p/kWh every day and Agile 35p/kWh all day every day.
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • Telegraph_Sam
    Telegraph_Sam Posts: 2,552 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Am I thinking of Go perhaps?
    Telegraph Sam

    There are also unknown unknowns - the one's we don't know we don't know
  • nekr0mantik
    nekr0mantik Posts: 379 Forumite
    Third Anniversary 100 Posts Name Dropper
    Problem is only one or two suppliers are allowing new customers to switch at moment. So most people stuck. 
  • folacks
    folacks Posts: 20 Forumite
    10 Posts
    Hi everyone,

    I like most are genuinely terrified about these changes and just as baffled about the options to take.

    We moved to a new house in April..4 bed terraced house. We are with EDF currently on the standard tariff. Like most we have been offered 3 fixed offers but genuinely don't know if it's worth it..all fixes are fro two years! See below our current tariff and new options..all comments are greatly welcomed and appreciated.

    The new fixed tariff has an exit fee of £300 also. We would pay £330 p/m 



  • Mstty
    Mstty Posts: 4,209 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    edited 14 July 2022 at 11:21AM
    folacks said:
    Hi everyone,

    I like most are genuinely terrified about these changes and just as baffled about the options to take.

    We moved to a new house in April..4 bed terraced house. We are with EDF currently on the standard tariff. Like most we have been offered 3 fixed offers but genuinely don't know if it's worth it..all fixes are fro two years! See below our current tariff and new options..all comments are greatly welcomed and appreciated.

    The new fixed tariff has an exit fee of £300 also. We would pay £330 p/m 



    Get a quote from


    Best switch and fix rates on the market currently and no exit fees 

    Read the terms and conditions make.sure it's right for you. This is a fixed rate not bound by price caps but does come under the expect rise in October. 

    To rejoin a price capped product in the future you wil have to switch to another provider at the end of your fixed rate as Green Energy are not bound by price caps and do not have to offer a product of this nature.

    If you are happy with a switch and fix then a switch at the end should they not offer you a competitive one at the end of your fixed rate this could be for you.

  • Hello
    Received an email for an elderly lady I care for regarding her Outfox (electricity supplier) account - her fix ends in August. They invited her to renew - click on the link. Link led to a portal with only ONE option listed:

    Clean E Fix'd X 29.0 for a monthly direct debit of (monthly estimate in light grey underneath) of £324.79.      Did the math - that's £3897.48 for the year.  (grief!!)

    She's currently paying £102 per month. 

    Went to her account (I do all the computer stuff) and the standard variable rate they reckon will be £159.17/month. Until --- who knows when.

    Personally, I think it's appalling that her electricity bill could more than triple in less than 6 months. (thank goodness it's summer)

    On her behalf, I'm looking at alternate methods of heating, but she's limited to electric. 

    So - has anybody any experience with or knowledge of Infrared Heating panels? I'm thinking ceiling mounted would be optimum both for warmth and (elderly) safety. My research suggests that the running costs are 30 to 40 % less than a convection heater.

    Thanks


  • gfunkuk
    gfunkuk Posts: 27 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    Mstty said:
    gfunkuk said:
    Mstty said:
    gfunkuk said:
    I'm wondering what I should say to British Gas, can anyone help? I think they're being unreasonable. Currently on a fixed rate until next year paying a DD of £232/month electric only with actual usage between £180-£200/month. As of next month they want to increase the DD to £280. Bear in mind in February (not fixed rate) my DD was just £60!

    Can they increase it that much when they have no reason to? They can't say I'll use more in the winter as I have no need to use heating.
    As long as you know for certain you are in credit and your annual usage. Remind British Gas that as this is your electricity account £400 will be added to it from the government from October so you would like to keep your direct debit the same.

    If you are in debt then the above might not fly.

    Remember most people's usage is 60-75% October til April so factor that in your calculations to be sure you are covering winter.
    Thanks for the quick reply. Currently £560 in credit and don't have any increased usage during winter. I'll give them a call tomorrow!
    If you want to use up that credit as it is large you could ask to switch to variable DD until it's used up then you only pay what you owe and stash the normal monthly payment in a saved for energy interest bearing account.
    For anyone wondering how BG reacted to my call- they were completely accommodating and offered me variable DD, putting the DD back to the previous and giving me an up to date bill straight away. Positive experience.
  • Mstty
    Mstty Posts: 4,209 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    gfunkuk said:
    Mstty said:
    gfunkuk said:
    Mstty said:
    gfunkuk said:
    I'm wondering what I should say to British Gas, can anyone help? I think they're being unreasonable. Currently on a fixed rate until next year paying a DD of £232/month electric only with actual usage between £180-£200/month. As of next month they want to increase the DD to £280. Bear in mind in February (not fixed rate) my DD was just £60!

    Can they increase it that much when they have no reason to? They can't say I'll use more in the winter as I have no need to use heating.
    As long as you know for certain you are in credit and your annual usage. Remind British Gas that as this is your electricity account £400 will be added to it from the government from October so you would like to keep your direct debit the same.

    If you are in debt then the above might not fly.

    Remember most people's usage is 60-75% October til April so factor that in your calculations to be sure you are covering winter.
    Thanks for the quick reply. Currently £560 in credit and don't have any increased usage during winter. I'll give them a call tomorrow!
    If you want to use up that credit as it is large you could ask to switch to variable DD until it's used up then you only pay what you owe and stash the normal monthly payment in a saved for energy interest bearing account.
    For anyone wondering how BG reacted to my call- they were completely accommodating and offered me variable DD, putting the DD back to the previous and giving me an up to date bill straight away. Positive experience.
    Superb thanks for the update👍
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