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SSE fit payments
Charlottekellylee
Posts: 2 Newbie
in Energy
Has anyone had any luck contacting them by email? If so what address worked? I submitted a reading online but didn't get an automated response which is what happened previously so I tried sending it and a photo to fitreads@sse.com. which is the email shown on their FIT meter reading page, I attached a photo as they asked for this last time round but it bounced back as undeliverable. I tend to prefer email to the phone line both for convenience but also so I have a trail to refer back to if needed
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Welcome to the forum. You're not the only one with very slow service from SSE's FIT team.There's a SSE-specific thread here:
https://forums.moneysavingexpert.com/discussion/6345272/sse-fit-paymentsAnd a much (much!) longer "FIT delays" thread here:
https://forums.moneysavingexpert.com/discussion/3512647/solar-energy-feed-in-tariff-payment-delays-your-experiences
N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 35 MWh generated, long-term average 2.6 Os.1 -
I managed to get hold of a member of staff and there's apparently a new email address for meter readings fit.reads@sseenergyservices.com1
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Thanks for reporting back. Do let us know how you get on!Charlottekellylee said:I managed to get hold of a member of staff and there's apparently a new email address for meter readings fit.reads@sseenergyservices.com
N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 35 MWh generated, long-term average 2.6 Os.0
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