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EDF say they can give me a breakdown of how I use energy - It's rubbish isn't it?

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  • Swipe
    Swipe Posts: 5,610 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Just had the email. Absolute twaddle.
  • Mstty
    Mstty Posts: 4,209 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    Some "supposed good idea" from someone at EDF to produce absolute rubbish 🤣🤣🤣
  • Hyaku
    Hyaku Posts: 11 Forumite
    Third Anniversary 10 Posts
    Of course it's just an estimate (or wild guess).

    They said I spent £2 on heating in July and August. Which planet are they on? Perhaps they didn't notice how hot it was, being that they work in nuclear-powered refrigerated offices...

    What mystifies me most is that they can take smart readings several times a day to work out my consumption breakdown, but can't tell me how much my account is in credit or arrears until a bill is generated, once every six months.

  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    100 Posts Second Anniversary Name Dropper Photogenic
    edited 1 October 2022 at 8:37AM
    Your online account will tell you how much you are in credit / debt

    The Energy Hub gives you a breakdown of your daily, monthly, yearly and seasonal spends.

    I have always been billed the same amount as what the energy hub says so it seems pretty spot on. 
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