Where to get Asda mobile top-up voucher?

RomfordNavy

Tried today in Adsa store but they said their system isn't working at the moment.  Apparently they can't even do top-up card top ups either.  Girl on customer services seemed to think it might be a temporary problem as she said they have had similar before but started working again after a week or two.

RomfordNavy

Spoke to Asda Mobile on phone today.  Seems that the old 12-digit vouchers are no-longer valid but there are new 16-digit vouchers which are.  They supposedly had no idea why my local store couldn't sell these.

RomfordNavy

Update:  Local Asda store still can't sell top-up vouchers, can't even put cash on a top-up card.  Spoken to Asda Mobile who now tell me that vouchers are not currently available and it may be three months or more before they are available again!

flaneurs_lobster

No cash top-ups at all? That's their entire burner phone market gone.

RomfordNavy

flaneurs_lobster said:

No cash top-ups at all? That's their entire burner phone market gone.

Well certainly none for the moment.  Anonymous PAYG = peace and quiet, give them a name and all the spam calls start.

Lad

Looks like Asda doesn't issue vouchers anymore. Went to 2 shops (not Asda) and both had failed transactions when dialing in the request to buy a voucher. Then I went to Asda and the cashier said that the only way to top up now is via online or top up card.

flaneurs_lobster

Can use text service to top up if you register a payment card with them first. Probably of most use to those with a "feature" phone.