Help with posting comments 22 April 2022 at 4:06PM in Site feedback 5 replies 155 views

broganjohn

Hello.

I'm trying to reply to comments on the following thread; https://forums.moneysavingexpert.com/discussion/comment/79149907#Comment_79149907

I initially began a reply to a specific comment by first clicking on the 'quote' button. I then changed my mind and wanted to delete the half-composed reply but couldn't see that option so I used the delete button on my keyboard to delete my own text in the half-composed reply but then couldn't get rid of the reply box (with the grey shading) in order to reply to other comments. Please advise. I have tried logging out and back in, and visiting other categories in the forum and returning but that didn't work.

broganjohn

The MSE Forum team just replied to my email. They suggested refreshing the page which I tried but it didn't help.

MSE_James

Please try putting the cursor in the grey quote box, then clicking on the formatting menu (see screenshot below) and clicking the 'Quote' option - this should clear the formatting. 

BootsMullery

Can you click outside the blue quote box and then hold down the back space key until everything has disappeared?

broganjohn

BootsMullery said:

Can you click outside the blue quote box and then hold down the back space key until everything has disappeared?

Brilliant! That worked. Cheers 

broganjohn

MSE_James said:

Please try putting the cursor in the grey quote box, then clicking on the formatting menu (see screenshot below) and clicking the 'Quote' option - this should clear the formatting. 

Thanks, James. I tried that to no avail. But I got sorted (see below).