Help with posting comments

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Hello.
I'm trying to reply to comments on the following thread; https://forums.moneysavingexpert.com/discussion/comment/79149907#Comment_79149907
I initially began a reply to a specific comment by first clicking on the 'quote' button. I then changed my mind and wanted to delete the half-composed reply but couldn't see that option so I used the delete button on my keyboard to delete my own text in the half-composed reply but then couldn't get rid of the reply box (with the grey shading) in order to reply to other comments. Please advise. I have tried logging out and back in, and visiting other categories in the forum and returning but that didn't work.

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  • broganjohn
    broganjohn Posts: 27 Forumite
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    The MSE Forum team just replied to my email. They suggested refreshing the page which I tried but it didn't help.
  • MSE_James
    MSE_James Posts: 1,225 Community Admin
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    Please try putting the cursor in the grey quote box, then clicking on the formatting menu (see screenshot below) and clicking the 'Quote' option - this should clear the formatting. 

    Official MSE Forum Team member.
    Please report all problem posts to forumteam@moneysavingexpert.com
  • BootsMullery
    BootsMullery Posts: 2,881 Forumite
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    Can you click outside the blue quote box and then hold down the back space key until everything has disappeared?
    Bob
  • broganjohn
    broganjohn Posts: 27 Forumite
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    Can you click outside the blue quote box and then hold down the back space key until everything has disappeared?
    Brilliant! That worked. Cheers  :)
  • broganjohn
    broganjohn Posts: 27 Forumite
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    MSE_James said:

    Please try putting the cursor in the grey quote box, then clicking on the formatting menu (see screenshot below) and clicking the 'Quote' option - this should clear the formatting. 

    Thanks, James. I tried that to no avail. But I got sorted (see below).
  • EzraHawkwind
    EzraHawkwind Posts: 25 Forumite
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    Just checking if this works, as I seem to be struggling to post a reply to comments at the moment. I keep getting the message that it is '9 characters too short', whatever the heck that means:(
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