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Seats overbooked

stuartmatthews
Posts: 1 Newbie
Hi all
Travelling wiz air Saturday 16 April
11 40 pm flight
a number of passengers couldn’t book in on line for some reason
12 of us didn’t get on as overbooked
even paid extra 120 euros to get us onto standby
after sitting in airport for three hours no food or water got taken to a hotel
got picked up Sunday night 9 30 pm again to chaina airport Crete this flight cancelled due to problems at air traffic control Gatwick spent time at airport no food or drink taken to hotel approx 4 am
on Monday 18th April took of local time 2 40 pm arrived uk time 5 15 pm
i know I am entitled to compensation but is this for both the flights
any advice please should I use resolver or go direct
Travelling wiz air Saturday 16 April
11 40 pm flight
a number of passengers couldn’t book in on line for some reason
12 of us didn’t get on as overbooked
even paid extra 120 euros to get us onto standby
after sitting in airport for three hours no food or water got taken to a hotel
got picked up Sunday night 9 30 pm again to chaina airport Crete this flight cancelled due to problems at air traffic control Gatwick spent time at airport no food or drink taken to hotel approx 4 am
on Monday 18th April took of local time 2 40 pm arrived uk time 5 15 pm
i know I am entitled to compensation but is this for both the flights
any advice please should I use resolver or go direct
0
Comments
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Contact the airline ASAP.
Did you stay in contact at the airport and ask for food/drink vouchers? If you didn't and kept receipts you may be able to get food costs back.
I think you should get either 250 Euro or 400 Euro compensation (not sure on the distance of Crete to Gatwick.
Advice here My flight has been overbooked, can I get compensation? - Which?
Then the compensation amounts are here I had a flight cancellation, can I claim compensation? - Which?
and Wizz's page whcih also gives those amounts is Refunds and Compensations (wizzair.com)
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