Paid to stop a cheque but

magic1234

Hello

I needsome advice
I paid £10 for a cheque to be stopped but 4 days later the cheque was paid out of my account :mad: and now I am overdrawn because of their mistake and they are charging me left right and centre

I reported the error to them and they are investigating it

What can I do about it?if anything.....

As many replies as possible please
Thanks

cifpower

Was the cheque guaranteed using your cheque guarantee card?

Mikeyorks

magic1234 wrote: »

As many replies as possible please
Thanks

Why? You'll find quality wins over quantity .... assuming you want the right answer!;)

Either your Bank has made an error (assuming you got the Stop in place in time) ...... in which case they will have to redeem it. Or ..... you made both an error and wasted £10 .... by putting a Stop on a cheque you had guaranteed with your card?

MABLE

magic1234 wrote: »

Hello

As many replies as possible please
Thanks

I know you are doing this for charity.