Vodafone Secure Net

MarkyMarkShep

To all with a Vodafone contract.
Please check your bill as you could be charged £1.00 for Vodafone Secure Net . 

I had the free trail but was automatically charge after the end for each of our contract phones.

Also there is not an easy way to stop this charge unless you speak to them directly.

forgotmyname

They like to add that. I stated when taking out the new contracts that I don't want the trial and to disable it right away.

Sometimes they "accidently" forgot to disable it so another call to get it removed.  Once though they enabled it 7 months
after the contract started. The phone call was a joke with them trying to explain it was a 3 month trial and the fact the
contract was 7 months in at this point. No answer... That was outside their robot script it seems.

Usually a good time to complain a little and they often give you some money off.

flaneurs_lobster

Just started a new PAYM w/ Vodafone. The "free trial" was flagged up a couple of times (invoice, email) but I've turned it off both in My Vodafone online and using the app. I'll check it again when the first bill rolls in.

giraffe69

MarkyMarkShep said:

To all with a Vodafone contract.
Please check your bill as you could be charged £1.00 for Vodafone Secure Net . 

I had the free trail but was automatically charge after the end for each of our contract phones.

Also there is not an easy way to stop this charge unless you speak to them directly.

I don't approve of the hard sell but it easily is simple to get rid of it via the app.