Bill rise

rate3

My Vodafone bill going up by 8.2% from this month. My normal bill is 56.77p a month. Any Vodafone customer with this problem 

flaneurs_lobster

Which problem? The price increase? The size of your bill? Or being with Vodafone?
 

rate3

The increase 

400ixl

It is a standard part of the contract you will have signed that each April the price will rise by CPI +3.9%. Pretty much every contract with every one of the large telco's have the same terms.

That is a large bill though, is it mutliple phones?

flaneurs_lobster

The price increase CPI (5.4%) + 3.9% has been written into Vodafone's T&C for the last year. Your increase should be 9.3%, ring them up and get it increased.

rate3

No it’s one phone bill, They just called back with apologies and credited my account as they didn’t let me know in advance. I will pay half this month and it works by the end of my contract my over pay is around £11. 

forgotmyname

Yes, one price increase too many and we are leaving.

New router arrived today and we have the switchover date.  Mobiles not in contracts moved also.

simax

flaneurs_lobster said:

The price increase CPI (5.4%) + 3.9% has been written into Vodafone's T&C for the last year. Your increase should be 9.3%, ring them up and get it increased.

Don’t be daft - the customer is clearly subject to the old RPI terms.