Scottish Power Break into my house to fix fault

Mstty

With you knowing about this shared fuse you should have had a system with your neighbours whereby they could get access in an emergency. 

Robin9

@Randomuser9 Have you got their meter as well ?

Gerry1

It it had been the other way around, would you have been happy to have faced burst pipes and all your frozen food going off if Scottish Power had said, 'Sorry guv, too bad, no reply, nothing we can do, next callout chargeable, good luck, bye'?

Zandoni

I'm not having all this they have the right rubbish, I know they do though but I'd expect it should be done in a very careful way with a manager present to limit the damage to your property, I'd even consider making a complaint with the police. You need to raise a complaint and aim to get your property restored to it's former condition.

MartinSpoon

The comments in this thread are horrid, why is everyone apologising for the energy company as if it were a common or expected thing for them to force entry. Even if there is a statutory power to do so, I'd be amazed if they didn't have procedures in place to carefully manage this sort of thing. That you don't know what to do next suggests they're not keeping you informed at the very least. No harm can come from complaining, I certainly would be!

glennevis

Randomuser9 said:

I don't believe any attempt was made to contact me apart from ringing the door bell 

Does your neighbour have your mobile number? If not now's the time to sort that out.

Section62

MartinSpoon said:

The comments in this thread are horrid, why is everyone apologising for the energy company as if it were a common or expected thing for them to force entry. Even if there is a statutory power to do so, I'd be amazed if they didn't have procedures in place to carefully manage this sort of thing. That you don't know what to do next suggests they're not keeping you informed at the very least. No harm can come from complaining, I certainly would be!

It is fairly common.  If there's an emergency - a matter of life and death, or a property about to go up in flames - then the utility companies need to gain access without messing about trying to make contact with an owner/occupier who might be uncontactable.

One question is whether or not this situation is one which would meet the test of urgency.  On the face of it, just being without power isn't an emergency unless the customer is vulnerable.

On the other hand, the fault which put the neighbour's power off might be something other than a blown fuse.  *Sniff* *Sniff*, "Can anyone else smell smoke? Perhaps we need to force the door and check?".

Robin9

Section62 said:

On the other hand, the fault which put the neighbour's power off might be something other than a blown fuse.  *Sniff* *Sniff*, "Can anyone else smell smoke? Perhaps we need to force the door and check?".

The question which needs to be asked of your neighbour is what caused the fuse to blow ?   Possibly it was underrated and no longer suitable  for the load or their was a fault on his installation

SAC2334

Zandoni said:

I'm not having all this they have the right rubbish, I know they do though but I'd expect it should be done in a very careful way with a manager present to limit the damage to your property, I'd even consider making a complaint with the police. You need to raise a complaint and aim to get your property restored to it's former condition.

They would have had a legal warrant of entry signed by the Magistrate .Without that it would have been illegal to enter any property .Lots of bodies have this power , over 200 different organistions have legal access to any property without permissions.
An Englishmans home is not his castle and never has been .

Zandoni

SAC2334 said:

Zandoni said:

I'm not having all this they have the right rubbish, I know they do though but I'd expect it should be done in a very careful way with a manager present to limit the damage to your property, I'd even consider making a complaint with the police. You need to raise a complaint and aim to get your property restored to it's former condition.

They would have had a legal warrant of entry signed by the Magistrate .Without that it would have been illegal to enter any property .Lots of bodies have this power , over 200 different organistions have legal access to any property without permissions.
An Englishmans home is not his castle and never has been .

I said that I know they have the right, but i feel that from the OPs post it doesn't to seem to have been done properly. I doubt there are 200 organisations, can you name them?