Octopus Go - How long to switch over

Glover1862

razord said:

Octopus had to resend my CoS Gain attempt 3 times to the MPAS as it kept timing out - but looks like it was third time lucky, as I've got data showing up from today.

How long it it take to eventually move to GO?

Bibou22

The initial switching process for me took around two weeks, once I was over and switched to Octopus SVR it took less than 24 hours for them to be receiving my half hourly meter readings. I sent them a message via twitter and then moved me over to Go that evening which meant on the first day I could take advantage of the economy 7 rates.

 Can't fault octopus or their communication so far.

Sterlingtimes

Mstty said:

Chrysalis said:

I found out batteries can be purchased that can be charged during off peak and last all day, making bills a tiny fraction, some people have started to do this.  Of course the hard bit is getting on the GO tariff as they seem to have started enforcing the EV ownership requirement.

Yes this is quite rightly being seen as "fraud" now for people on Octopus go that never had an electric or hybrid car and more importantly never had the intention of buying one.

I think it's right to ask for the V5 details of ownership.

The batteries idea doesn't add up for most even Economy 7 users due to the outlay for the batteries and their depreciation over time they have to be factored in the cost of ownership.

A fraud? I cannot remember that joining Go was conditional upon owning an electric car or [more importantly] having the intention to buy one. Was this in the small print that the customer must own an electric car or "have the intention of buying one"? What happens if a customer has an intention but changes his mind? In working out whether a fraud has been committed, Octopus would need to prove that the customer had no intention in his mind to buy an electric car. This does not quite add up.

MWT

Sterlingtimes said:

A fraud? I cannot remember that joining Go was conditional upon owning an electric car or [more importantly] having the intention to buy one. Was this in the small print that the customer must own an electric car or "have the intention of buying one"? What happens if a customer has an intention but changes his mind? In working out whether a fraud has been committed, Octopus would need to prove that the customer had no intention in his mind to buy an electric car. This does not quite add up.

Here you go...

It requires more than just intent, you would need an order number at least...

These conditions were always there, they just were not enforced.

Sterlingtimes

MWT said: an electric car. This does not quite add up.

Here you go...

It requires more than just intent, you would need an order number at least...

These conditions were always there, they just were not enforced.

I cannot access the extant 30 June 2021 Terms and Conditions, but in the email I had the following choices:

Which best describes your main reason for signing on to a smart tariff?

• To reduce my overall energy bill
• To reduce my cost of electric vehicle charging
• To decrease my environmental impact
• To make my home smarter

Only the second bullet referred to an electric vehicle. I joined on the basis of the first bullet. I just cannot remember that having an EV was conditional at that time.

MWT

Sterlingtimes said:

I cannot access the extant 30 June 2021 Terms and Conditions, but in the email I had the following choices:

Which best describes your main reason for signing on to a smart tariff?

• To reduce my overall energy bill
• To reduce my cost of electric vehicle charging
• To decrease my environmental impact
• To make my home smarter

Only the second bullet referred to an electric vehicle. I joined on the basis of the first bullet. I just cannot remember that having an EV was conditional at that time.

If you are already on the tariff then it is only an issue if Octopus choose to make it an issue, many people were advised by CS staff to move to the 'Go' tariff as it was the cheapest option for them regardless of EV ownership.

It has always been an EV tariff but there was no checking on that point originally, and it was a few months ago that Octopus showed signs of being more proactive on verifying that point for new customers and at renewal for existing customers.

However there is zero chance or you being accused of 'fraud', they will simply help you to pick a different tariff if they choose to make an issue of it.

The terms are largely unchanged from the 2020 version here:

https://octopus.energy/blog/terms-conditions-agile-go/

Sterlingtimes

MWT said:

.

If you are already on the tariff then it is only an issue if Octopus choose to make it an issue, many people were advised by CS staff to move to the 'Go' tariff as it was the cheapest option for them regardless of EV ownership.

It has always been an EV tariff but there was no checking on that point originally, and it was a few months ago that Octopus showed signs of being more proactive on verifying that point for new customers and at renewal for existing customers.

However there is zero chance or you being accused of 'fraud', they will simply help you to pick a different tariff if they choose to make an issue of it.

The terms are largely unchanged from the 2020 version here:

https://octopus.energy/blog/terms-conditions-agile-go/

Thank you, MWT, for explaining this issue. Yes, I felt encouraged to move to Go when Agile became untenable.