Trustpilot Reviews site

Brywalker

I make it a habit of looking at 3 and 4 star reviews which I think tend to be a more accurate reflection of a company/service. I will not buy from a company that has only 5 star reviews and no others. That's my choice and it has served me well so far.

mrsmartmoney

jamesmorgan111 said:

DO NOT TRUST TRUST-PILOT.  THEY CANCEL GENUINE CUSTOMER REVIEWS ON THE REQUEST OF THE CLIENT. 

I wrote a genuine review - and they removed it because the company (parcelcompare in this case from whom I had had diabolically bad service) - requested it be removed!  I am a genuine customer!  And they simply removed my review based on nothing but the fact that parcelcompare asked them to remove it!  

Shame on them.

DO NOT TRUST TRUST_PILOT.

I have had this as well - it’s taken my total trust away from them. They also only allow posts within a year or 2 of purchase - what happens then things go wrong with bigger purchases a few years down the line (eg new windows) ; the delete the post.

stixman3

I don't know if anyone else has noticed this, but when trying different review sites, the majority may be cosistent in their evaluation with a low number of stars, but Trustpilot are usually high?  I have been buying varied and multiple purchases online for decades, and I have come to the conclusion that "if it's too good to be true" ... In purchases over the past, I kind of got excited about some products given 4 or 5 stars, but when it came to buying and receiving those products, I personally experienced deep regret in giving any sort of credence to Trustpilot.