We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Measuring internet 'quality'

Options
J_B
J_B Posts: 6,791 Forumite
Part of the Furniture 1,000 Posts Name Dropper Photogenic
Our ISP is a WISP provider - Airband.
Most of the time they are a steady 30Mbps but the last few nights we have experienced several drop outs and disconnections.

I'm just trying to measure what's happening now and using Fast.com for simplicity

Just now all I can get is Hmm, we're having trouble, then a few seconds later on the screen it has fluctuated between 1 and 24 Mbps
If I then connect to my phone's 4g hotspot, I 'only' get 11Mbps but it seems a much more steady/solid connection.

Is there an app or something I can use to check what's happening?


Comments

  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 30 March 2022 at 10:15PM
    Hard to measure speed constantly really because you need to saturate your connection to do that, the last thing you need when busy doing something on the internet is another device using all your bandwidth. 

    But monitoring dropouts and disconnects along with ping times can be done without being intrusive:

    https://www.thinkbroadband.com/broadband/monitoring/quality
  • J_B
    J_B Posts: 6,791 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Looks rather complicated, but have set it up (I think) so will observe ...

  • J_B
    J_B Posts: 6,791 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Morning!

    Sadly, my graph is 'all red' this morning

    BQM graph with ICMP blocked

    Then double check that your registered IP address is correct, and that your broadband router that has been assigned this IP address. Check the router is configured to respond to ping requests on its WAN/Internet port. The option is sometimes referred to as 'reply to ICMP requests'.

    As my router is not on their list (it's a Cambium Networks cnPilot R210P) it suggested I did a traceroute which told me ...



    Which sadly means nothing to me ......


    Any thoughts?



  • Sicard
    Sicard Posts: 865 Forumite
    Ninth Anniversary 500 Posts Name Dropper Combo Breaker
    Maybe worth installing an app like Inssider which shows what channel you and all those on wi-fi in your vicinity are using and strength of signal.Oddly the lower the number the stronger the signal. Also try flushing your internet cache, reset Winsock, and reset TCP/IP, essentially resetting and renewing your network connection in one step. I useit to boost my signaland avoid any dropouts: https://www.majorgeeks.com/files/details/reset_and_renew_your_internet_connection.html
    You know what uranium is, right? It's this thing called nuclear weapons. And other things. Like lots of things are done with uranium. Including some bad things.
    Donald Trump, Press Conference, February 16, 2017

  • J_B
    J_B Posts: 6,791 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Sicard said:
    Maybe worth installing an app like Inssider which shows what channel you and all those on wi-fi in your vicinity are using and strength of signal.Oddly the lower the number the stronger the signal. Also try flushing your internet cache, reset Winsock, and reset TCP/IP, essentially resetting and renewing your network connection in one step. I useit to boost my signaland avoid any dropouts: https://www.majorgeeks.com/files/details/reset_and_renew_your_internet_connection.html

    We are *very* rural so only one house 50m away (who use the same ISP and are reporting the same issues)
    Have used inSSIDer before.
    Our router has 2.4 and 5 Ghz (two separate channels) 2.4 is on channel 11 (-50 dBm) and 5 says it's on 151 [149] (-72 dBm)
    Neighbour's router is on channel 2

    Will try the reset thingy now .....

Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.