transfer landline number from sky to now tv

hammerboy2

hi
i have sky landline and broadband and looking to move due to the price increase, i have just  spoken to sky and was told i can leave penalty free and was asked who i would be moving to, when i told him it would be now tv he said that i would not be able to transfer my landline number over as sky was now tv's parent company, has anyone recently moved from sky to now tv and moved their landline number, tia

macman

I migrated from Sky To Now a few years ago and retained the landline number.
Try doing a dummy run switch online and see what it tells you about porting the number.

Neil_Jones

hammerboy2 said:

hi
i have sky landline and broadband and looking to move due to the price increase, i have just  spoken to sky and was told i can leave penalty free and was asked who i would be moving to, when i told him it would be now tv he said that i would not be able to transfer my landline number over as sky was now tv's parent company, has anyone recently moved from sky to now tv and moved their landline number, tia

Pretty sure you might have been told that to put you off.

Its no different to moving from BT to Plusnet (or vice versa), as Plusnet is owned by BT.

shiraz99

This was on another, recent thread on this subject. I moved from Sky to Now late last year and I had my dad's broadband move from Sky to Now BB which transferred over a couple of weeks ago. On both occasions we kept the landline number.

It specifically asks if you want to keep your landline number when you complete your order and you should then get an order confirmation email which states what your landline number is/will be.

razord

Ignore him. Literally in the process of moving my mum from Sky to Now TV at the moment, and they would only process the switch if we did the phone number - there wasn't even an opt out to get a new one!

hammerboy2

thanks for all your replies, i thought it sounded like BS but just wanted it confirmed, looks like i will be moving to now broadband, thanks again

flavione74

hammerboy2 said:

hi
i have sky landline and broadband and looking to move due to the price increase, i have just  spoken to sky and was told i can leave penalty free and was asked who i would be moving to, when i told him it would be now tv he said that i would not be able to transfer my landline number over as sky was now tv's parent company, has anyone recently moved from sky to now tv and moved their landline number, tia

How are you getting your phone service from Sky at the moment? Do you plug your phone line into the phone socket in the wall or in the back of the Sky router? In this latter case you might have problems to transfer your phone number over to NowTv, because it's not automatic, and would require Sky to make a change to the service they give you, or at least this was the experience of other people who did the same (swicthing from Sky to NowTV).

hammerboy2

flavione74 said:

hammerboy2 said:

hi
i have sky landline and broadband and looking to move due to the price increase, i have just  spoken to sky and was told i can leave penalty free and was asked who i would be moving to, when i told him it would be now tv he said that i would not be able to transfer my landline number over as sky was now tv's parent company, has anyone recently moved from sky to now tv and moved their landline number, tia

How are you getting your phone service from Sky at the moment? Do you plug your phone line into the phone socket in the wall or in the back of the Sky router? In this latter case you might have problems to transfer your phone number over to NowTv, because it's not automatic, and would require Sky to make a change to the service they give you, or at least this was the experience of other people who did the same (swicthing from Sky to NowTV).

We plug the phone into phone socket in the wall

flavione74

hammerboy2 said:

flavione74 said:

hammerboy2 said:

hi
i have sky landline and broadband and looking to move due to the price increase, i have just  spoken to sky and was told i can leave penalty free and was asked who i would be moving to, when i told him it would be now tv he said that i would not be able to transfer my landline number over as sky was now tv's parent company, has anyone recently moved from sky to now tv and moved their landline number, tia

How are you getting your phone service from Sky at the moment? Do you plug your phone line into the phone socket in the wall or in the back of the Sky router? In this latter case you might have problems to transfer your phone number over to NowTv, because it's not automatic, and would require Sky to make a change to the service they give you, or at least this was the experience of other people who did the same (swicthing from Sky to NowTV).

We plug the phone into phone socket in the wall

You should be fine then.

hammerboy2

that's great, thanks flavione74