What is Cooling off period for new id mobile sim?

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maz_hartleymaz_hartley Forumite
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Purchased a new 30day sim contract from id mobile and as there has been a some issues I’d like to cancel without having to wait until the 30days are up. I can’t find anything about a cooling off period so I can cancel sooner rather than later and will there be any early exit fees in the cooling off period. Also would it just be a case of find another network to join and request a pac or do I need to contact them to say I’m leaving first?

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