12 month broadband contracts?

user67340348

Is there such a thing as a 12-month (or less) broadband package? one from a decent ISP anyway

I looked into Sky and BT and found they are all 18 months... well I had mixed messages from the guy on the BT helpline, he didn't seem to properly understand it himself.

I currently use Hyperoptic but am tired of the connection issues I have with online gaming.

I'm not *that* bothered about the speed of the connection, I just need one that is reliable and not tied to a contract for more than a year (I move flats too regularly for this to be feasible).

Also I'd like parental controls too, or at the very least the ability to use OpenDNS

Neil_Jones

https://broadband.moneysavingexpert.com/

Use filter on left hand side.

OpenDNS you can configure yourself, either on router or device.

user67340348

Neil_Jones said:

https://broadband.moneysavingexpert.com/

Use filter on left hand side.

OpenDNS you can configure yourself, either on router or device.

Thanks, I did look on there recently but I realised some of the ISPs had really bad reviews when I looked more into them... so was hoping to get some tried & tested recommendations if possible

Sounds good RE: OpenDNS thanks

Neil_Jones

It must be remembered that the bulk of "reviews" for ISPs and most things in this life will be bad.

People are far more likely to post their negative experiences than their good ones.

Anyway Plusnet appears in the list as does Now, John Lewis (Plusnet in new colours), based on my address so its not like all the ISPs are totally obscure.

user67340348

Neil_Jones said:

It must be remembered that the bulk of "reviews" for ISPs and most things in this life will be bad.

People are far more likely to post their negative experiences than their good ones.

Anyway Plusnet appears in the list as does Now, John Lewis (Plusnet in new colours), based on my address so its not like all the ISPs are totally obscure.

Thanks, Plusnet sound like a good shout... do all ISPs have a 14 day cooling off period do you know? Say if I'm not happy with it and want to cancel in the first 14 days?

flaneurs_lobster

There is always a 14 day cooling-off period for any contract agreed online or over the phone. You may have to pay a proportionate charge for any usage during the days before cancellation.

https://www.citizensadvice.org.uk/consumer/phone-internet-downloads-or-tv/cancelling-a-phone-tv-internet-or-mobile-contract/ 

shiraz99

Now Broadband use 12 month contracts and they also have the option of a rolling monthly contract, but at a higher cost.

jammy_dodger

i  have  a  12  month  contract  with  john  lewis  broadband  who  i  believe  are  a  subsiduary  of  plusnet /bt     i  pay  £18.75   pm   which  includes  line  rental  im  not  in  an  area  with  fast  broadband 

HaroldWren5

user19860331 said:

Is there such a thing as a 12-month (or less) broadband package? one from a decent ISP anyway

I looked into Sky and BT and found they are all 18 months... well I had mixed messages from the guy on the BT helpline, he didn't seem to properly understand it himself.

I currently use Hyperoptic but am tired of the connection issues I have with online gaming.

I'm not *that* bothered about the speed of the connection, I just need one that is reliable and not tied to a contract for more than a year (I move flats too regularly for this to be feasible).

Also I'd like parental controls too, or at the very least the ability to use OpenDNS

There certainly are 12 month contracts when it comes to FTTP providers and sometimes for FTTC. You can also see the MoneySavingExpert review/poll for top rated broadband providers for customer service too.