SSE worst company I've ever dealt with

Robin9

SSE are supposedly getting ready to ditch Superdeal and they have a "specialist team" ready to help you !

Benny2020

I am not aware of any 3.5kw showers, normally 10.5kw?

higworth

Benny2020 said:

I am not aware of any 3.5kw showers, normally 10.5kw?

My bad, 8.5kw

Robin9

Your cooker ?    Fan/Halogen/Aga ? 

higworth

Robin9 said:

SSE are supposedly getting ready to ditch Superdeal and they have a "specialist team" ready to help you !

I really hope you're right, trouble is specialist team or not almost impossible to contact them

QrizB

OP can you post a photo of your fuse boxes? It might be possible to switch off the circuits you're not using.

higworth said:

Robin9 said:

So about 40-45 KWh a day or 1200 KWH a month

no underfloor heating, small fridge freezer, no ponds or fish tanks, immersion turned on for one hour a day, at a loss to find the issue, really need a smart meter so we could try and see if something was burning through the kw but they wont fit one, being a digital display we cant even turn things on one by one and see if the wheels spins really fast with something

Digital meters have a flashing red light that has the same role as the spinning disc of an analogue meter. The meter will be marked to say how many flashes to a kWh

Watch the light.

brianposter

And never tell an electricity company that you need a new meter unless it has obviously failed. Use some other phraseology.

higworth

QrizB said:

OP can you post a photo of your fuse boxes? It might be possible to switch off the circuits you're not using.

higworth said:

Robin9 said:

So about 40-45 KWh a day or 1200 KWH a month

no underfloor heating, small fridge freezer, no ponds or fish tanks, immersion turned on for one hour a day, at a loss to find the issue, really need a smart meter so we could try and see if something was burning through the kw but they wont fit one, being a digital display we cant even turn things on one by one and see if the wheels spins really fast with something

Digital meters have a flashing red light that has the same role as the spinning disc of an analogue meter. The meter will be marked to say how many flashes to a kWh

Watch the light.

Hi, already switched off unused in the fuse box, good tip about the red light, will try that today, thank you

Glasshalffull_2

If you check your statement you will find the number for the Electric Heating Team, give them a call to see if an Economy 10 or 7 would suit your needs as Superdeal is being phased out .