Talk Talk confusion

MouldyOldDough

https://www.moneysavingexpert.com/news/2022/01/millions-of-phone-customers-to-be-hit-with-price-hikes---what-yo/

says "Customers classed as vulnerable, such as the elderly or those with physical or mental disabilities No price change"

but this is untrue according toTalkTalk and disabled/elderly etc will be subject to the same 9.1% increase as everyone else

Where did MSE get this false information from ?

Neil_Jones

Well that article is from January.  TalkTalk may have changed the plans in the meantime.  MSE wasn't the only site to publish that information.

flashg67

Could be a genuine error, or, more likely, the usual incompetence from TT...

MouldyOldDough

flashg67 said:

Could be a genuine error, or, more likely, the usual incompetence from TT...

On this ocassion - apparently not - TT have never told anyone (MSE inc) that they were offering these benefits to less abled individuals - it seems that the MSE reporter made this up...