Coming to end of min term with 3….What happens

Ok…so I’m about 2 months away from the min 24 month term in my 3 contract with phone…unlimited all with a Pixel 5

now no doubt my monthly charge includes a piece for paying off the phone….it’s not a separate charge for airtime / phone device.

2 things


Will 3 reduce my monthly bill has no doubt I’ve paid for the phone ?

Can I keep my existing tariff….I’ve certainly had great use of the EU roaming so far….and have 3 more trips planned to Europe this year.

thanks 

Comments

  • oscarward
    oscarward Posts: 878
    First Anniversary Name Dropper First Post Car Insurance Carver!
    Forumite
    edited 8 March 2022 at 7:53PM
    I had a unlimited data card with three which the contract expired in January. I could just continue paying the same and the contract would just keep going. I rang and asked what happens and I could cancel but they tried very hard to keep me so asked what I needed ( a novelty) and offered a deal where I could halve my costs and still keep a significant, but limited, data capacity. As the card was used in a mifi  for a caravan for the holiday then I accepted.
    Bottom line talk to the call centre and haggle.
  • dazzaofdagenham
    dazzaofdagenham Posts: 1,509
    Name Dropper First Post First Anniversary
    Forumite
    So if I do nothing….the price I’m paying stays the same ?

    I.e.   no reduction as after 2 years I’ve paid for the handset ?
  • Browntoa
    Browntoa Posts: 49,267
    Name Dropper Photogenic First Post First Anniversary
    Ambassador
    Not unless the contract stipulated separate payments for the handset ( O2 did this ) 
    I'm a Forum Ambassador and I support the Forum Team on the Shopping and Freebies, Phones and TV and Over 50s boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing . All views are my own and not the official line of MoneySavingExpert.
  • bagand96
    bagand96 Posts: 6,015
    Name Dropper First Anniversary First Post
    Forumite
    edited 9 March 2022 at 10:20AM
    Do nothing your contract continues at the same price. You keep the same plan and benefits (roaming etc). You'd be overpaying though (as you say the contract is currently priced to include the handset cost.) 

    You could get in touch with Three to bring your cost down and get a SIM only plan probably very competitive. However it would be a new plan and you'd lose roaming as Three don't include it on new plans.

    Plenty of other SIM only plans still include roaming with other providers though. 
  • dave_dph
    dave_dph Posts: 617
    Name Dropper First Anniversary Combo Breaker First Post
    Forumite
    Before recontracting to 3, check out what Smarty has to offer on their sim only (no contract) deals. They are owned by, and run on the 3 network. I switched recently and have no complaints.
  • Neil49
    Neil49 Posts: 3,011
    Name Dropper First Post First Anniversary
    Forumite
    After my contract came to the end of the minimum term I had planned on letting it run in order to retain roaming. After a couple of months I was told that they were terminating the contract and any new one would exclude roaming. 

    This will probably happen to you so I suggest that you start looking for a new provider. 

    If you prefer the Three network then ID mobile have some great monthly rolling contracts which include EU roaming and are cheaper than Three.

    I switched to O2 who also include EU roaming but there are plenty of others who also do.

  • Rich2808
    Rich2808 Posts: 1,306
    First Anniversary Name Dropper First Post Combo Breaker
    Forumite
    After a few months they will likely move you to new terms and a higher monthly charge if you do nothing - they did that to me. With that change you end up being subject to the new £2 charge for EU roaming per day from late May - which you don't on contracts entered into before last October.
  • dazzaofdagenham
    dazzaofdagenham Posts: 1,509
    Name Dropper First Post First Anniversary
    Forumite
    So just a update to this.

    asked 3 what would happen to my price as I near the end of my min term…I think 12th may is end of term.

    they didnt really answer my question but went straight into a sales call about upgrade to pixel 6 etc etc

    happy with my pixel 5 and wanted new sim only deal.

    After much discussion…managed to get unlimited calls.texts and 12 Gb of data for £10 per month and that’s not including any roaming allowance.

    im happy with this…suppose people would say I could have got it cheaper elsewhere etc….but so fat I’m content 
Meet your Ambassadors

Categories

  • All Categories
  • 341.4K Banking & Borrowing
  • 249.6K Reduce Debt & Boost Income
  • 449K Spending & Discounts
  • 233.7K Work, Benefits & Business
  • 605.8K Mortgages, Homes & Bills
  • 172.4K Life & Family
  • 246.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.8K Discuss & Feedback
  • 15.1K Coronavirus Support Boards