Experian Credit Card Application leading to false interest info

SuperAllyB

I'm constantly amazed at the folk that post stuff on an open forum then get upset when people reply ....

[Deleted User]

Sandtree said:

Sncjw said:
I only asked because it is relavent as say 6 months down the line may be out of the time to complain about it. 

From vague memory the FOS limit is 3 years from when you realised you had ground for complaint (or should have) and 6 months from the final response from the financial institute... exceptional circumstances are required to adjust either.

As such a financial institute will be on a hiding to nothing if they try to block complaints before that.

Yes that is correct - 6 years from opening the account, 3 years from knowing, or when you could reasonably have known you had reason to complain which includes closing the account and other things