Experian Credit Card Application leading to false interest info

Carrot007

mrwing said:

Sncjw said:

If it was months ago why are you complaining about it now? 

If you felt the need to comment which is completely useless to the situation why do you feel the need to comment?

Seems relivant to me. You should have noticed at the time and made a decision as they give you all the details then should you not be the commonly known 51% required for advertising purposes.

Nebulous2

Unless you've screen-shotted it it will be well-nigh impossible to prove what you were or were not offered, particularly if it was months ago. 

Companies used to say clearly "up to 9 months 0% interest."  I've also seen MSE specify when that isn't the case, by saying this will not be reduced, if you qualify you will get the full 9 months. 

mrwing

I ran a search and based on my criteria it is still there…

9 months 0% purchase, but that is irrelevant now as it is 6 months

it is misleading in my eyes

Ebe_Scrooge

mrwing said:

I ran a search and based on my criteria it is still there…

9 months 0% purchase, but that is irrelevant now as it is 6 months

it is misleading in my eyes

It would be interesting to see a screen shot of the relevant details - in particular, any "small print" that may be included.

That aside, I don't find it hard to believe that you found the advert misleading.  A lot of what the CRAs say is misleading - such as harping on about credit scores and utilisation percentages.  End of the day, they're a business, and if they can lure people in by being a bit "economical" with the facts, they'll give it a go - it's all extra profit for them :-)

mrwing

Ebe_Scrooge said:

mrwing said:

I ran a search and based on my criteria it is still there…

9 months 0% purchase, but that is irrelevant now as it is 6 months

it is misleading in my eyes

It would be interesting to see a screen shot of the relevant details - in particular, any "small print" that may be included.

That aside, I don't find it hard to believe that you found the advert misleading.  A lot of what the CRAs say is misleading - such as harping on about credit scores and utilisation percentages.  End of the day, they're a business, and if they can lure people in by being a bit "economical" with the facts, they'll give it a go - it's all extra profit for them :-)

Haha yeah agree it is business for them. General consumers need their services such as credit cards more than they need us.

Sandtree

Sncjw said:

If it was months ago why are you complaining about it now? 

As a wild stab in the dark... its about 6 months ago or something coming up to that and the OP's checked when the deal ends and realised its sooner than they thought so it won't be paid off in time.

Ebe_Scrooge

mrwing said:

Ebe_Scrooge said:

mrwing said:

I ran a search and based on my criteria it is still there…

9 months 0% purchase, but that is irrelevant now as it is 6 months

it is misleading in my eyes

It would be interesting to see a screen shot of the relevant details - in particular, any "small print" that may be included.

That aside, I don't find it hard to believe that you found the advert misleading.  A lot of what the CRAs say is misleading - such as harping on about credit scores and utilisation percentages.  End of the day, they're a business, and if they can lure people in by being a bit "economical" with the facts, they'll give it a go - it's all extra profit for them :-)

Haha yeah agree it is business for them. General consumers need their services such as credit cards more than they need us.

To be pedantic, consumers don't need their services at all - the reference agencies don't provide loans or credit cards.  They do provide a valuable service to lenders, in the form of consolidated credit data, upon which the lenders base their lending decisions.  And this is how the CRAs make their money - by selling the data to lenders.

But if they can try and gain a bit of extra revenue from selling unnecessary services to consumers, or by earning commission by steering people towards certain products - well, fair do's, they're a business at the end of the day, and their sole aim is to make money, just like any other business.

Sncjw

Sandtree said:

Sncjw said:

If it was months ago why are you complaining about it now? 

As a wild stab in the dark... its about 6 months ago or something coming up to that and the OP's checked when the deal ends and realised its sooner than they thought so it won't be paid off in time.

Exactly and now thinks complaining about it will make it extend and I bet it won't. 

I only asked because it is relavent as say 6 months down the line may be out of the time to complain about it. 

Also the date the 0 percent offer would expire would be on the statements and also paper work that they got on signing up for it. Obviously don't read their statements. 

mrwing

Sncjw said:

Sandtree said:

Sncjw said:

If it was months ago why are you complaining about it now? 

As a wild stab in the dark... its about 6 months ago or something coming up to that and the OP's checked when the deal ends and realised its sooner than they thought so it won't be paid off in time.

Exactly and now thinks complaining about it will make it extend and I bet it won't. 

I only asked because it is relavent as say 6 months down the line may be out of the time to complain about it. 

Also the date the 0 percent offer would expire would be on the statements and also paper work that they got on signing up for it. Obviously don't read their statements. 

I dont think a complaint was made, I simply questioned if anyone had come across this…

The balance can be paid off, it just requires a large chunk of a lump sun than usual thats all. 

Unless you work in a bank and can offer useful information rather than what you stated above🤷‍♂️

Sandtree

Sncjw said:
I only asked because it is relavent as say 6 months down the line may be out of the time to complain about it. 

From vague memory the FOS limit is 3 years from when you realised you had ground for complaint (or should have) and 6 months from the final response from the financial institute... exceptional circumstances are required to adjust either.

As such a financial institute will be on a hiding to nothing if they try to block complaints before that.