Sky broadband rises.

Craig_mchugh

Hi all, im currently locked into an 18month broadband deal(sky superfast, ends october) and i have just recieved the letter to advise of a price rise. As virgin are offering much improved speeds for around the same price i was wondering if i can cancel without penalty? Currently paying £24.50 a month and this will be rising to £26.50.
Just double checking before proceeding.

Regards

Craig

400ixl

What does your contract say? Most recent ones have in them that there will be an annual rise, which would mean that it is not a reason to exit penalty free.

Craig_mchugh

Hi, thanks for the reply.
I don't have the contract to hand i'm afraid, however the last paragraph of the email(apologies, not a letter), makes me think this is possible.

Price changes per month from 1 April 2022 Sky Broadband Superfast +£2.50 My Talk Call rate changes will apply to your bill for any calls made on or after 1 May 2022 For Pay As You Talk customers and non-inclusive calls on other packages (including calls that go over 1 hour), calls to UK landlines and UK mobiles will increase by 2p per minute to 22p per minute. For Anytime Talk customers, calls to the 22 international destinations that were discounted to 2p per minute will now be charged at the standard rates. We hope you'll continue to enjoy our services but if you're not happy with these changes, you can cancel your Sky Broadband and Talk. If you're within your minimum contract period, call us on 03448 244 450 within 30 days of getting this email to avoid early termination charges. Unless you tell us otherwise, your Sky subscriptions will continue as usual.

400ixl

Then that suggests you can. Call them and check there will be no exit fees.

Craig_mchugh

Thought so, will call them now many thanks for the replies.

dcfc67

I called them today because of the price rise, currently on superfast (61mb) and they offered me ultrafast (minimum 100mb) for £29 a month with no set up fees.

Requires an engineer to visit and set up as calls are via VIOP (not that i'll be using them)

HaroldWren5

dcfc67 said:

I called them today because of the price rise, currently on superfast (61mb) and they offered me ultrafast (minimum 100mb) for £29 a month with no set up fees.

Requires an engineer to visit and set up as calls are via VIOP (not that i'll be using them)

That'll be FTTP. That's pretty good.