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Why am I being charged more than the price cap?

baltipine · 2022-03-01 12:07:59

Both my suppliers went bust and I was transferred to British Gas for electric and EDF for gas.I had assumed that I would be charged at the price cap for both but having looked at the price cap it seems that I'm being charged significantly more.For gas my tariff is 7.444p/kWh plus 27.22p/dayFor electric I'm paying…

Comments

Phones4Chris Posts: 1,412 Forumite

1 March 2022 at 8:43PM

Gerry1 said:

Phones4Chris said:

However that big blue "i" information box has now disappeared, whether it's because I've read it (more than once) I don't know. Have a look and see if you have one. There's certainly no small print on the page anywhere.

It's still there on the website. Try clearing your cookies.

Yes it must be cookie related. When I used a different browser it appeared again.

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