BT broadband prices.

11408

Hi we bought a new house 3 years ago an the only supplier was bt.we took out broadband for I think about £25,it is now £48,they are offering new customers at the moment the same for£24.is there any way round this?

Neil_Jones

Phone them up and ask.

Or look on the comparison websites, phone them up and ask them to match.

Or move provider.

or do nothing and pay through the nose.  Your choice.

400ixl

If you took it out 3 years ago, have you re-contracted since, or just let it roll onto their standard rolling contract?

If the latter then you are free to negotiate a new deal or move elsewhere for one.

littleboo

Highly unlikely that BT was ever the only supplier, although the alternatives wouldn't have been the usual suspects of Sky and TT.

iniltous

11408 said:

Hi we bought a new house 3 years ago an the only supplier was bt.we took out broadband for I think about £25,it is now £48,they are offering new customers at the moment the same for£24.is there any way round this?

As already stated , BT have never been the only choice on Openreach FTTP , but Sky , TT and the like were relatively late to offer Openreach FTTP ( their choice they were not barred from doing so ).
Your choice now is pretty much the same as anyone else that has a choice , renew, negotiate with your current supplier for a better price, or switch ( or do without and use mobiles )
AFAIK , BT offer a deal , where they guarantee that customers renewing, won’t be charged more than a new customer.
If you don’t want the hassle of changing email address ( if you use the BT one ) or  any other hassle of switching, try contacting the retentions department ( or whatever it’s called ) , armed with the appropriate info , new customer price or a price a competitor offers , and see what they come back with. 

HaroldWren5

You can check other providers offering broadband (either FTTC, or FTTP/Full Fibre) via Openreach, and see which offers you the best price. Their address checkers on their respective webpages should show you what is on offer at your address.

matelodave

When we had FTTP installed nearly four year ago, there were only a couple of other suppliers, who were actually more expensive. When we cam to renew around two years ago there were a couple more, but there wasn't  an easy way to change suppliers.

We would have had to terminate our service with BT and then get it re-instated with another supplier. I checked with several of them at the time,( ZEN, A+A and one or two others) but there wasn't a process in place and, TBH they weren't much cheaper as there was still fairly limited competition for FTTP.

That's all changed now as the other ISPs (like SKY, TT, Vodafone, EE etc) have taken up the challenge to offer FTTP and all are cheaper than BT who have been ramping up their prices.

We've just changed from BT who had just cranked up their price for our 76mbits +unlimited calls to just over £60 to Vodaphone who are doing 100mbit's + unlimited phone for £31.50. We could have dispensed with the phone and got it down to just £23.50 or even less for a slower broadband speed.

The transfer over was virtually seamless and on a date of my choosing.

We woke up and the BT router was showing loss of internet, I pulled the plugs out and shoved them into the Vodafone router and we were up and running, both phone and broadband.

I'd already configured the Vodafone router with the wifi SSID and password from the BT router so everything worked exactly as before.