Housing association turning up and coming in home without prior warning or permission advice needed

canaldumidi

Ah well. So sue the school.

(not serious - you'd lose).

Local radio to me have a consumer programme daily for 2 hours where they take on local businesses, organisations, and councils that listeners believe are not treating them right. This would fit right in to their schedule.

If you're in  different area there may be something similar.

[Deleted User]

I'd have called 111. It's the non emergency number. They will be and to advise.

Norman_Castle

[Deleted User] said:

Behind our garden and other side of wall at back of garden is grounds of local primary school.
Tree that fell down was on the primary schools land.

What has the school said about it? Your landlord should be discussing liability with the school and council.

HampshireH

[Deleted User] said:

I'd have called 111. It's the non emergency number. They will be and to advise.

Advise on what?

HampshireH

Norman_Castle said:

[Deleted User] said:

Behind our garden and other side of wall at back of garden is grounds of local primary school.
Tree that fell down was on the primary schools land.

What has the school said about it? Your landlord should be discussing liability with the school and council.

This may definitely have something to do with it. A helpful HA would do this however if no damage to the property and only cosmetic damage to the garden then a less than helpful HA won't.

The barging in - you could just have said no. Which here is your main complaint. 

I would expect all health and safety repairs to be dealt with ASAP regardless and repairs booked in. Cosmetic stuff not so much. They can argue to toss over who is paying for it later.

However your post doesn't suggest there is any repairs to be done to your home/ the HA asset? Do you have photos? 

The removal of the tree technically was not their responsibility. Not the HA tree, not fallen from their land which is why I expect they have said it's was down to you to remove.

I expect tidy garden is a tenant requirement and that obligation doesn't fall under your HA responsibility. Again if you have a less than helpful HA they just need to cite the tenancy agreement (if it says this)

Your shed - if they have said it's theirs presumably it's a brick shed now in need of repair?   Unusual for a HA to maintain ownership or responsibility of a wooden shed on occupation.

I'd be pretty annoyed with my neighbours if they could see I was trying to solve a problem and they decided to complain. It's only a week since storm. 

penners324

You need to write ASAP to 1 of the financial journalists. All the newspapers have them.

And lodge an official complaint with them.

penners324

HampshireH said:

Norman_Castle said:

[Deleted User] said:

Behind our garden and other side of wall at back of garden is grounds of local primary school.
Tree that fell down was on the primary schools land.

What has the school said about it? Your landlord should be discussing liability with the school and council.

This may definitely have something to do with it. A helpful HA would do this however if no damage to the property and only cosmetic damage to the garden then a less than helpful HA won't.

The barging in - you could just have said no. Which here is your main complaint. 

I would expect all health and safety repairs to be dealt with ASAP regardless and repairs booked in. Cosmetic stuff not so much. They can argue to toss over who is paying for it later.

However your post doesn't suggest there is any repairs to be done to your home/ the HA asset? Do you have photos? 

The removal of the tree technically was not their responsibility. Not the HA tree, not fallen from their land which is why I expect they have said it's was down to you to remove.

I expect tidy garden is a tenant requirement and that obligation doesn't fall under your HA responsibility. Again if you have a less than helpful HA they just need to cite the tenancy agreement (if it says this)

Your shed - if they have said it's theirs presumably it's a brick shed now in need of repair?   Unusual for a HA to maintain ownership or responsibility of a wooden shed on occupation.

I'd be pretty annoyed with my neighbours if they could see I was trying to solve a problem and they decided to complain. It's only a week since storm. 

Sounds like this happened in one of the early January storms

Morglin

[Deleted User] said:

I'd have called 111. It's the non emergency number. They will be and to advise.

111 is the NHS health line, for Covid or other illness advice.  Not sure they'd be any use for this.

101 is the non emergency police number, but I don't know what advice they might give.

The best advice is for the OP to make a formal complaint, to the housing association, in writing, about the behaviour of their employee, and to sort out who is responsible for what repairs.

They have to respond within 28 days,

Chandler85

You didn't answer your tenancy type, because that affects repairs responsibility.  If you have started a right to buy or acquire then again, this affects liability.  Whether you paid your rent on time is irrelevant,  I really don't get why people start with this as it makes no different whatsoever.

Yes, the HA can turn up unannounced but you don't have to give them access unless it is an emergency.

The school (or more likely their insurers) should be paying for everything, tree removal, damage to the fence shed, house etc.  It isn't the HA fault it happened, much like if a car drove through your front window, the HA wouldn't be responsible.  Admittedly, it isn't that clear, as usually your insurers or the HA's if it is their responsibilities, would pay for the repairs and then the insurer would claim all the money back from the liable parties.

Sheds are often dubious areas, as often sheds are put up by previous tenants, or even if new with a new build, they become the tenants responsibility instead and often in the terms and conditions of tenancies.

user1977

[Deleted User] said:

I'd have called 111. It's the non emergency number. They will be and to advise.

It's the non-emergency number for the NHS. Calling 101 might make more sense.