Is my shower broken or am I just being thick?

Oakeshott

We just moved into our first home yesterday and I’ve gone to have a shower this morning, pressed the stop/start button and all I get is a burst of water for about a second and then it turns off. I’m hoping it’s not broken. Does anyone know what the problem might be and how to fix it? 

JGB1955

Is there a remote on/off switch?  Either a cord hanging from the ceiling, or a wall switch outside the bathroom?

wedge69

Do you have the make and model of the shower? Is there an external switch that needs turning on or cord that needs pulling? 

grumbler

If it's an electric shower, the valve cannot open if power is switched off, so "burst of water for about a second" would be impossible.

Hence, the problem has nothing to do with the remote switch. Also, electric showers usually have some sort of indicator for power supply.

Bendy_House

Make and model, please, Oakey.

Is there a low pressure indicator on the front panel?

Oakeshott

Thanks guys. It’s a Galaxy g2000lx. There’s no switch anywhere. Seems to have power though because it lights up (he flow/power meter has a red light at the 7 position). Can’t see a low pressure indicator anywhere either. 

I’m not at home right now but I’ll post a pic/video of the problem later. 

Rodders53

https://www.showerdoc.com/galaxy-g2000lx-pumped-shower-post-2000-shower-spares/

may be helpful?

https://www.showerdoc.com/galaxy-g2000lx-pumped-shower-post-2000-shower-spares/question/shower-starts-then-stops-236967 in particular?

coffeehound

So it's a mixer shower with an in-built pump to boost pressure from a cold loft cistern and hot water cylinder.

Are the hot and cold tanks filled and valved on?

Rodders53

The likeliest fault is that listed on the showerdoc site -  apparently they don't like being on '7' or max flow and give that symptom sometimes... turning down to 6 should help - but there's a 'trick' to how to do it.  

Oakeshott

Rodders53 said:

The likeliest fault is that listed on the showerdoc site -  apparently they don't like being on '7' or max flow and give that symptom sometimes... turning down to 6 should help - but there's a 'trick' to how to do it.  

Hehe what’s the trick? 😁

Oakeshott

https://player.vimeo.com/video/682541549?h=539978ad92

This is what the fault looks/sounds like.