Refunded twice for tickets

Manxman_in_exile

theonlywayisup said:

PrincessPlanner said:

Sandtree said:

Yes, you cannot refuse to give someone their things (inc money) back, legally or morally.

Given its their mistake they should be reasonable about your ability to repay and at the same time you have to be reasonable about what you can afford... no 10p a month repayment plans.

Thank you - I did wonder about offering to pay in parts. 

Notice I didn’t say I wasn’t going to pay, I asked what happens if I didn’t. There is also a bit of a difference between me, a single person, and this huge insurance company! So hoik down the judgey pants, people! 

The inference in your post was about not paying it back.  Not about how to pay it back on agreeable terms.  

PrincessPlanner said:

My dad died last year and pretty soon after I had long ago booked tickets to see a comedian and a theatre show.  Obviously in no frame of mind to go, I claimed on my ticket protection for refunds which I duly received. 

Now, three months later, I have received an email from the ticket company saying they accidentally paid me twice for one set of tickets and providing me with a link to pay the money back. I’ve checked and they are right; I was clearly in no fit state to notice at the time, I just agreed whatever they sent me.  But I don’t just have £100 to give them all in one go now, especially as all my bills are going up and I don’t have spare cash around like I did at the start of last year. 

Moral judgements aside, do I have to pay it back? Surely it’s their mistake? What happens if I don’t acknowledge the email or click on their link? 

When you post in that manner and particularly ask for moral judgement to be set aside, there can be no misconception that your intention was to pay, unless I missed it in your post?

If you have an issue with being judged then perhaps reword your posts or reset your compass.  Or both. 

Trying not to be pedantic, but as you seem to be replying to a morally ambiguous post, don't you mean "... there can be no misconception that your intention was NOT to pay... "?  (Or has your point gone waaaay over my head?)

We wouldn't want the OP to go away with the wrong idea... 

theonlywayisup

Manxman_in_exile said:

theonlywayisup said:

PrincessPlanner said:

Sandtree said:

Yes, you cannot refuse to give someone their things (inc money) back, legally or morally.

Given its their mistake they should be reasonable about your ability to repay and at the same time you have to be reasonable about what you can afford... no 10p a month repayment plans.

Thank you - I did wonder about offering to pay in parts. 

Notice I didn’t say I wasn’t going to pay, I asked what happens if I didn’t. There is also a bit of a difference between me, a single person, and this huge insurance company! So hoik down the judgey pants, people! 

The inference in your post was about not paying it back.  Not about how to pay it back on agreeable terms.  

PrincessPlanner said:

My dad died last year and pretty soon after I had long ago booked tickets to see a comedian and a theatre show.  Obviously in no frame of mind to go, I claimed on my ticket protection for refunds which I duly received. 

Now, three months later, I have received an email from the ticket company saying they accidentally paid me twice for one set of tickets and providing me with a link to pay the money back. I’ve checked and they are right; I was clearly in no fit state to notice at the time, I just agreed whatever they sent me.  But I don’t just have £100 to give them all in one go now, especially as all my bills are going up and I don’t have spare cash around like I did at the start of last year. 

Moral judgements aside, do I have to pay it back? Surely it’s their mistake? What happens if I don’t acknowledge the email or click on their link? 

When you post in that manner and particularly ask for moral judgement to be set aside, there can be no misconception that your intention was to pay, unless I missed it in your post?

If you have an issue with being judged then perhaps reword your posts or reset your compass.  Or both. 

Trying not to be pedantic, but as you seem to be replying to a morally ambiguous post, don't you mean "... there can be no misconception that your intention was NOT to pay... "?  (Or has your point gone waaaay over my head?)

We wouldn't want the OP to go away with the wrong idea... 

No you are right, I initially wrote that 'you never intended to pay' and then I had edited it and failed to pick out the double negative meaning!  I will edit my post again but leave this one as sign that I need more coffee!

Manxman_in_exile

When I first read it I thought "That's not what they meant to say, surely?"

But after I'd composed my post and I read it again, I wasn't sure, hence I wasn't certain if I'd missed some intended irony.

Bit of a George W Bush "don't misunderestimate me" moment

theonlywayisup

Manxman_in_exile said:

When I first read it I thought "That's not what they meant to say, surely?"

But after I'd composed my post and I read it again, I wasn't sure, hence I wasn't certain if I'd missed some intended irony.

Bit of a George W Bush "don't misunderestimate me" moment

I have a habit of typing slower than my brain allows.  By the time I reach mid sentence I realise there is a better way to say something  - but forget to re-read the entire sentence to make sure it makes sense.  Of course, what I wrote all those posts ago wasn't me.  It was my fingers, my brain had other ideas. 

mattyprice4004

No judgement here, but you owe the money so you'll need to pay it back - they'll pass it over to some rather annoying debt collectors if you don't I'm guessing. 

Thrugelmir

PrincessPlanner said:

Moral judgements aside, do I have to pay it back? Surely it’s their mistake? What happens if I don’t acknowledge the email or click on their link? 

Moral judgements aside. If I was owed money I would use every course of action available to recover the debt. No qualms. Mistakes happen all the time. Bet you'd be complaining if you had made it or were owed money from any source. Treat others as you expect to be treated yourself. A good moral compass to adopt. 

Manxman_in_exile

theonlywayisup said:

Manxman_in_exile said:

When I first read it I thought "That's not what they meant to say, surely?"

But after I'd composed my post and I read it again, I wasn't sure, hence I wasn't certain if I'd missed some intended irony.

Bit of a George W Bush "don't misunderestimate me" moment

I have a habit of typing slower than my brain allows.  By the time I reach mid sentence I realise there is a better way to say something  - but forget to re-read the entire sentence to make sure it makes sense.  Of course, what I wrote all those posts ago wasn't me.  It was my fingers, my brain had other ideas. 

You are Dubbya and I claim my £20 zillion!

What are you doing posting on a UK consumer site?  I thought you were reluctant to have any presence outside the US mainland in case of the inevitable appointment in Den Haag.  Get ye back to Texas!  (Are you still in touch with T Bliar?)