Currys care plan

Sandtree

LozRen said:

Hi all, 
just to give an update. I have had a phone call back and they have issued a second voucher to bring the total up to the original Purchased price and added the cost of installing and recycling too. 

Panic over nothing... mistakes can happen in even the largest companies and whilst there is a lot you can criticise Currys for (and I do often) my first hand experience of their warranty handling has always been slow but ultimately a good outcome.

Manxman_in_exile

LozRen said:

Hi all, 
just to give an update. I have had a phone call back and they have issued a second voucher to bring the total up to the original Purchased price and added the cost of installing and recycling too. 

Well that's a pleasant surprise.  So they haven't even tried to knock anything off for the two years "free" use you've had from the oven?  I'd call that a very good result.

My own personal experience of dealing with Currys has always been fine - including a change of mind refund on a TV bought in store.  No problem at all.  I think it sometimes depends on how people approach these issues.