Hundreds of thousands of NS&I savers and Premium Bond holders have waited up to six months to receive interest payments and prize wins, MoneySavingExpert.com can reveal. It comes after a glitch following a system update...
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NS&I error sees 300,000+ savers waiting up to six months for interest payments and Premium Bond prizes
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NS&I error sees 300,000+ savers waiting up to six months for interest payments and Bond prizes
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MSE_Emily
Posts: 208 MSE Staff

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Seems odd that a glitch affecting 350,000 people hasn't been mentioned on here (to the best of my recollection) by anyone impacted, although if the majority of the effect is on those with uncompetitive savings accounts, maybe they're less likely to be MSE forum members!1
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There was one post the other days from someone who had received an extra PB win
https://forums.moneysavingexpert.com/discussion/6335879/ns-i-premium-bond-extra-payout0 -
Daliah said:There was one post the other days from someone who had received an extra PB win
https://forums.moneysavingexpert.com/discussion/6335879/ns-i-premium-bond-extra-payout
In today's story, the implication is that the distribution of missing PB winnings resulting from a newly-discovered glitch hasn't been done yet:It will notify affected prize winners in writing and missing prizes will be paid via their chosen prize payment method.
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NS&I couldn't tell us exactly when the prizes would be paid, but said that it would be contacting affected customers soon.0
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