Stoneacre (or any other) used car warranty - is it worth it?

clairebear1976

Afternoon all. I've just bought a 2016 Seat Ibiza from Stoneacre and have taken the extended 5 year Lifeline warranty out knowing I've got my 14 day cooling off period to mull it over a bit. 
On the face of it it sounds really good - parts, labour and vat are included, all parts except brake discs, pads and tyres are also included. Reading through the small print though it states "when the failure is not due to normal wear and tear". Now the cynical part of me is thinking they could say that about pretty much anything that breaks on a car. 
Does anyone have any experience/views on used car warranty's and maybe specifically the Stoneacre Lifeline one? Thanks 

Clive_Woody

With a six year old car a lot of repairs will be due to normal wear and tear so not covered. I suspect getting them to do anything will require a lot of effort on your behalf.

natlol

I agree that most will be declined as wear and tear so i’d cancel it. Also check the cambelt has been done. I was told that it’s every five years if it is a TSI as just had mine done and it is not cheap!

Bigwheels1111

I have a main dealer warranty ( Peugeot ).
The dealer turned down the repair, I had to prove the repair was needed and covered by the warranty.
Then the warranty company made them do it.
So god knows how hard a third party warranty will be to claim on.

TimSynths

Stoneacre (or any other) used car warranty - is it worth it?

No.

sheslookinhot

  We have two Seat Ibizas in the family. A 2008, bought when 18 months old and a 2016, bought at one year old. Both cars were run out models, Freerider and Vista with many extras added. Both cars have been very reliable with no repairs being required. Only replacement of tyres, wipers and brakes.  The older car had discs and battery replaced also. I’m sure the older one is on it’s original cambelt. I’ll need to remind my daughter her 2016 is overdue a cambelt replacement 😀.

clairebear1976

Thanks for the replies everyone. You've pretty much confirmed what I'd been thinking. I checked the service history when I viewed the car to see if there had been a cam belt change and there's no record of one. It's one thing I was pretty switched on to as my previous car had been a slightly older Ibiza and I had the cam belt done on that a few years ago. I mentioned this to the salesman and they've agreed to change it for me, along with a fresh MOT. I can't say I'm thrilled about them doing the cam belt either. I took my old Ibiza to the main dealer who have always been very good, and I've got a pretty good independent garage nearby too. Obviously if I was to have the cam belt done somewhere other than the dealership I bought the car from that would invalidate the warranty straight away!
The salesman is ringing tomorrow to arrange for the car to go in for the MOT that was promised as part of the sale, I'll tell him to leave the cam belt and ask to start the process to cancel the warranty.

sheslookinhot

The salesman has agreed to change the Cambelt for you and you are not thrilled ? You are going to tell him to leave the cam belt ? Is that correct ?  Why ?

[Deleted User]

clairebear1976 said:

I had the cam belt done on that a few years ago. I mentioned this to the salesman and they've agreed to change it for me, along with a fresh MOT. 
The salesman is ringing tomorrow to arrange for the car to go in for the MOT that was promised as part of the sale, I'll tell him to leave the cam belt and ask to start the process to cancel the warranty.

What is happening with the belt change then?

daveyjp

It's to be expected wear and tear will be excluded, but proving a failure of a component at 6+ years old is due to a manufacturing fault is almost impossible.

My sister had a Hyundai and getting a fix to a faulty rear wiper close to the end of the 5 year warranty period was a real battle.

Toyotas now have a ten year (100,000 mile) warranty, but plenty of wear and tear exclusions.

clairebear1976

sheslookinhot said:

The salesman has agreed to change the Cambelt for you and you are not thrilled ? You are going to tell him to leave the cam belt ? Is that correct ?  Why ?

I know it sounds a bit weird but I've just not got a good feeling about the servicing side of Stoneacre. I really can't put my finger on it. If I was to cancel the cam belt change with them I'd just get it done somewhere else asap.