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Problem with new tariff
Marsha2007
Posts: 71 Forumite
in Energy
I changed onto a new tariff on 5th. I've had an email tonight saying that tariff is a smart meter tariff and if I don't want to go onto a smart meter then I need to discuss a different plan.
I've been onto BG chat and he made no sense at all. Basically said ignore email as that tariff will still work without a smart meter.
I don't want to lose this tariff, its a good rate. What should I do?
I've been onto BG chat and he made no sense at all. Basically said ignore email as that tariff will still work without a smart meter.
I don't want to lose this tariff, its a good rate. What should I do?
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Comments
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Oh, and I wasn't told I needed a smart meter and can't see anything on the tariff information0
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Which tariff are you on (it will have a name)? Is it "Online fixed energy sep 2023" as you posted here?
N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Shell (now TT) BB / Lebara mobi. Ripple Kirk Hill member.
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 33MWh generated, long-term average 2.6 Os.Not exactly back from my break, but dipping in and out of the forum.Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!1 -
Have you read through all the Terms and Conditions of the tariff you signed up to? They often bury it deep in there.
If it sticks, force it.
If it breaks, well it wasn't working right anyway.0 -
I didn't, I can't see where to find them. As they offered me that I figured they would have at least told me. Rookie mistake?!Ectophile said:Have you read through all the Terms and Conditions of the tariff you signed up to? They often bury it deep in there.0 -
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I went back onto chat and finally got someone who could string a sentence together. He said they are promoting smart meters but he's put a note on the account to say I don't want one and I can stay on the same tariff, same rates but no smart meter and to basically ignore the email.1
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I'm not entirely sure i trust anything with the online chat but what choice do we have! What's the worst that could happen...are smart meters that bad? I pay by variable direct debit and he said that would remain the same.0
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Nothing wrong with smart meters. They measure your usage, stop (in the main) the hassle of having to give monthly reads and come with a marmite nifty display that shows your usgae details.
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So it might be worth considering switching anyway? I'm at bit OCD about meter reads and I'm out at that meter box every few days in all weathers taking a reading and working out my own calculations 😁 at least I could do it from the warmth of indoors (well maybe not warmth, gas too pricey 😆) I've only ever heard bad things about smart meters...PennineAcute said:Nothing wrong with smart meters. They measure your usage, stop (in the main) the hassle of having to give monthly reads and come with a marmite nifty display that shows your usgae details.0 -
If you are lucky, the display unit even shows your meter readings. Mine does. Much easier than going outside.
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