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A prepacked whole salmon with 2.7kg label was actually a 1.65kg salmon

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Comments

  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 13 February 2022 at 6:33PM
    jon81uk said:
    Has the OP raised this with the Tesco store and what did they say?
    They rushed back to store and got a full refund.

    i suspect they are correct and its weight for whole salmon on packet but actually gutted and prepped. But doesn’t sound like they opened it to check.

    What is the point of going to fish monger counter?
    They most probably tell me what I have suspected (2.7kg was the whole salmon before gutted, 1.65kg I got was a gutted salmon without head, tail and bones.). Then, in this case, this "reduced" salmon would be £11.78/kg, not a massive discount compared to those non-"reduced" salmon side, but I get the chance to pick the salmon side that I like and at a size and weight I wanted. Unless there is a huge discount, 1.65kg is too much for me.


    The label seems perfectly clear. Whole Salmon - Gutted. 

    Why would anyone buy a whole salmon ungutted if they could pick up a bargain after it was gutted?  Seems reasonable to cover the cost of the fishmonger. The fish would be fresh as well. 
  • @LaDerniereSemaine

    Oops, you missed the 2.700 kg @ £12.00 per kg = £32.40 on the original label !
    I didn't miss it, it's not the label that they bought it under, it's the original pre-reduction label that may not have been covered up properly by the reduction label, hence my point.  The reduction label itself doesn't state a weight at all.

    Perhaps not converting it up fully is intentional, but it doesn't change the fact that the reduction label doesn't state the weight.

    Read what people write before jumping in trying to score internet points.
  • JJC1956
    JJC1956 Posts: 328 Forumite
    100 Posts Second Anniversary Name Dropper
    When Restaurateurs order fish “Pinned and Filleted” for example 10 kilos of Salmon, the fishmonger will ask you if you want the bones (for stock) if you say yes you will get 2 boxes, 1 with the Salmon Filleted and 1 with the bones, totalling 10 Kilos, I always asked for the bones as I didn’t trust the delivery drivers.

    Somewhere along the line, somebody has just made a mistake at source in the pricing of the Salmon in Tesco’s.

    If you buy a whole fish from a fishmonger and ask them to fillet it for you, whether it be in a supermarket or not, you will pay for the weight of the whole fish
  • JJC1956
    JJC1956 Posts: 328 Forumite
    100 Posts Second Anniversary Name Dropper
    PS Obviously if you order 100 x Salmon Fillets (maybe for an event) weighing 100 Grams each, the price will be a lot more expensive
  • Ivrytwr3
    Ivrytwr3 Posts: 6,304 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Oh for Heavens Hake! What a story, it's oh-fish-ial, I cod not believe it! You should contact The Sun, would you mind letting minnow what they think about this one? 

    You should also speak with the Fish Monger and see what they say - if you're still not happy, I would make them walk the plankton.

    (Cod this be any punnier?)
  • Ergates
    Ergates Posts: 3,123 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Pollycat said:
    TELLIT01 said:
    Pollycat said:
    Is it possible this is simply a typo on the original label?

    The OP weighed 1.65 kg.  That rounds up to 1.7 kg.

    If the counter staff typed that into the label as 2.7 kg, it is a simple data input human error and nothing more (though obviously in the store's favour).
    The weight per kg is likely programmed, so the price is then automatically calculated.
    When the price change for end-of-day was done, I doubt the counter staff weighed it again.

    Could be nothing more than a mistake.

    I believe the typo mistake could be ruled out because the staff just need to pick item name (price/kg) and the machine will take the weight, do the calculation and print the label automatically. As least, this is how the labelling machine work when I buy a loose banana and potato
    There's a difference between customer weighing scales and those used all the time by butchery and fishmonger departments.
    I don't think you can simply assume they will work in the same way.

    All scales, even those used in the home, should give approximately similar readings.  A difference of about 40% is not 'approximately similar'.  The issue here isn't that the OP weighed it at 1.65kg rather than 1.7kg, it's that the package showed 2.7kg and the fish was priced accordingly.  As it's prepackaged I very much doubt it was done in store.  Yes an error has been made somewhere but why are some here so keen to take the P out of the OP for raising the issue?
    I understand the 'issue here'.

    My point was that the OP has compared how customer scales work in pricing with how staff scales work.
    He puts a banana on the scales and it asks how many, then gives the price.

    Staff scales may involve them inputting the price per kilo where the mistake may have been made.
    It would be helpful if someone with knowledge of this could confirm.
    I may be wrong but I think I recall the Tesco butcher looking at the price label on the meat I was buying to check the price per kg to input into the scales. 

    FTR - I have not taken the P out of the OP in any of my posts.
    You may be referring to other posters and not me but you have made the point in your post that quoted my post.

    I do think suggesting that all supermarkets have been deliberately mis-pricing all whole salmon is somewhat over-the-top.
    The issue wasn't in the pricing it was in the weight though.  And the scales they use at the fish counter are still directly linked to the label printer, so nobody has to type the number in anywhere, which means it couldn't be because someone mistyped the number.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 14 February 2022 at 5:37PM
    Ergates said:
    Pollycat said:
    TELLIT01 said:
    Pollycat said:
    Is it possible this is simply a typo on the original label?

    The OP weighed 1.65 kg.  That rounds up to 1.7 kg.

    If the counter staff typed that into the label as 2.7 kg, it is a simple data input human error and nothing more (though obviously in the store's favour).
    The weight per kg is likely programmed, so the price is then automatically calculated.
    When the price change for end-of-day was done, I doubt the counter staff weighed it again.

    Could be nothing more than a mistake.

    I believe the typo mistake could be ruled out because the staff just need to pick item name (price/kg) and the machine will take the weight, do the calculation and print the label automatically. As least, this is how the labelling machine work when I buy a loose banana and potato
    There's a difference between customer weighing scales and those used all the time by butchery and fishmonger departments.
    I don't think you can simply assume they will work in the same way.

    All scales, even those used in the home, should give approximately similar readings.  A difference of about 40% is not 'approximately similar'.  The issue here isn't that the OP weighed it at 1.65kg rather than 1.7kg, it's that the package showed 2.7kg and the fish was priced accordingly.  As it's prepackaged I very much doubt it was done in store.  Yes an error has been made somewhere but why are some here so keen to take the P out of the OP for raising the issue?
    I understand the 'issue here'.

    My point was that the OP has compared how customer scales work in pricing with how staff scales work.
    He puts a banana on the scales and it asks how many, then gives the price.

    Staff scales may involve them inputting the price per kilo where the mistake may have been made.
    It would be helpful if someone with knowledge of this could confirm.
    I may be wrong but I think I recall the Tesco butcher looking at the price label on the meat I was buying to check the price per kg to input into the scales. 

    FTR - I have not taken the P out of the OP in any of my posts.
    You may be referring to other posters and not me but you have made the point in your post that quoted my post.

    I do think suggesting that all supermarkets have been deliberately mis-pricing all whole salmon is somewhat over-the-top.
    The issue wasn't in the pricing it was in the weight though.  And the scales they use at the fish counter are still directly linked to the label printer, so nobody has to type the number in anywhere, which means it couldn't be because someone mistyped the number.
    The whole fish pregutting was weighed. As that's how it's sold
  • Ergates
    Ergates Posts: 3,123 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Ergates said:
    Pollycat said:
    TELLIT01 said:
    Pollycat said:
    Is it possible this is simply a typo on the original label?

    The OP weighed 1.65 kg.  That rounds up to 1.7 kg.

    If the counter staff typed that into the label as 2.7 kg, it is a simple data input human error and nothing more (though obviously in the store's favour).
    The weight per kg is likely programmed, so the price is then automatically calculated.
    When the price change for end-of-day was done, I doubt the counter staff weighed it again.

    Could be nothing more than a mistake.

    I believe the typo mistake could be ruled out because the staff just need to pick item name (price/kg) and the machine will take the weight, do the calculation and print the label automatically. As least, this is how the labelling machine work when I buy a loose banana and potato
    There's a difference between customer weighing scales and those used all the time by butchery and fishmonger departments.
    I don't think you can simply assume they will work in the same way.

    All scales, even those used in the home, should give approximately similar readings.  A difference of about 40% is not 'approximately similar'.  The issue here isn't that the OP weighed it at 1.65kg rather than 1.7kg, it's that the package showed 2.7kg and the fish was priced accordingly.  As it's prepackaged I very much doubt it was done in store.  Yes an error has been made somewhere but why are some here so keen to take the P out of the OP for raising the issue?
    I understand the 'issue here'.

    My point was that the OP has compared how customer scales work in pricing with how staff scales work.
    He puts a banana on the scales and it asks how many, then gives the price.

    Staff scales may involve them inputting the price per kilo where the mistake may have been made.
    It would be helpful if someone with knowledge of this could confirm.
    I may be wrong but I think I recall the Tesco butcher looking at the price label on the meat I was buying to check the price per kg to input into the scales. 

    FTR - I have not taken the P out of the OP in any of my posts.
    You may be referring to other posters and not me but you have made the point in your post that quoted my post.

    I do think suggesting that all supermarkets have been deliberately mis-pricing all whole salmon is somewhat over-the-top.
    The issue wasn't in the pricing it was in the weight though.  And the scales they use at the fish counter are still directly linked to the label printer, so nobody has to type the number in anywhere, which means it couldn't be because someone mistyped the number.
    The whole fish pregutting was weighed. As that's how it's sold
    I get that - the thread I was responding was based on the suggestion that the difference was down to a typo:
    "The OP weighed 1.65 kg.  That rounds up to 1.7 kg.

    If the counter staff typed that into the label as 2.7 kg, "

    I was just saying that it couldn't be this because the scales would be connected directly to the label printer - hence no typing involved.
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