New vodafone sim only deal not going well

going_cheap

Went for one of the MSE top pick sim only deals - Vodafone via mobiles.co.uk, 100GB / £16 pm.

Got the sim on Sunday and had to wait 48 hrs for sim to register/connect to the Voda network.

Problem is, when I created and logged into my account on Vodafone's website, my plan shows as 20GB / £21 pm.

Have left this with mobiles.co.uk to sort out - they said they should be able to sort it out within 3-5 days. If they dont get this addressed, I am looking to cancel the contract by the end of this week.

Anyone used or had any problems with mobiles.co.uk?

flaneurs_lobster

Used them for Vodafone 12mth contract, no problems at all. Had cash back by redemption deal, they always paid promptly after each claim. 

going_cheap

So, not a lost cause then....Hopefully, they will do what they said and get it sorted...

going_cheap

So they didnt sort out the problem, so I cancelled & sticking with my current provider...

forgotmyname

Its the way Voda show the prices.  For some reason they show the full non discounted price and standard minutes/data.

Been there and queried it myself, they only take the discounted rate (usually). They have been known to slip up though
or add something I requested to be removed at the start. 9 months later they start charging and customer support try and
tell me the 3 month free trial ended, contract started 9 months ago. Got a refund and a a couple of months free.