We'd like to remind Forumites to please avoid political debate on the Forum... Read More » This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Virgin Media are not allowing me to cancel

calog · 2022-02-08 05:19:13

I have spent hours on the phone and days on WhatsApp trying to cancel my Virgin Media contract due to price increase, you get to a certain point and then nothing. what can I do? When I phone selecting options that I want to leave, instead of getting put through to retentions directly, they put me through to someone who…

Comments

d123 Posts: 8,745 Forumite

16 February 2022 at 11:40AM

popado said:

Anyone know virgin media address I want to send the a letter to cancel my virgin

Their address to write to to cancel is

Or you can let us know you want to leave in writing:
Virgin Media, Sunderland, SR43 4AA

it took a week for me to receive confirmation of the cancellation.

====
1