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CISAS telecom decision against Talk Talk

titant · 2022-02-07 15:18:23

Hi Could you please advise, I had a problem regarding the service received from TALK TALK ... It was talk talk mistake not mine... Unfortunately TALK TALK gave my details to debt collectors, I was bombarded by many letters during 2 years which ended up to the court... It was very stressful experience, I went through many…

Comments

born_again Posts: 20,607 Forumite

24 May 2022 at 8:01PM

End of the day a home broadband service does not cover any compensation other than the standard if service is down for a certain time.
Sadly one of the dangers of working from home. Daughter often has to resort to tether her I-Phone to keep working when internet goes down.
If you need it to cover a SLA then you need a business level service.

Life in the slow lane
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