The Top Fixed Interest Savings Discussion Area

sheslookinhot

Steve_xx said:

Castle Trust Bank - I opened one of their 1 year fixed rate bonds paying 6.2% earlier in the month. Today I  received an email from them, telling me that I have now benefitted from their 'Best Rate Promise' and that an increase in interest rate has been applied to my account. Logging into it I'm horrified to see that the rate applied is 5.98%. Naturally I  have messaged them, asking for an explanation. Others may have also received such a message from Castle Trust?

Horrified ? I think a reality check is required.

Curriewasmagic

I also opened a 1 year fixed savings account with Castle Trust on 12th at 6.2%. Today I received an email saying the rate had increased due to their 'Best Rate Promise'. However, it had been reduced to 5.98%. I've put the complaint in and await the outcome. I suggest anyone with this account logs in and checks the rate.

janusdesign

apologies if already mentioned (checked but couldn't see any mentions), but it looks like FirstSave have pulled their 1 and 2-Year fixes - only the 3-Year fix is still currently available.

moi

+1 re Castle rate decrease.

I've not been entirely reassured by Castle. They originally sent me a blank email instead of my customer number. The email they sent about depositing stated the wrong sort code (they wrote the sort code of my linked account,) - they realised their error later in the day. Then, sending a secure message now, I get "Sorry. An error occurred while processing your request. There was a problem processing your request. Please contact us for help." (Eermmm, I'm trying to )

Mr._H_2

Has anyone managed to actually speak to Castle Trust yet?

mr_accountant

I've also had the same email from CTB and online now show 5.98% surely an error will wait and see

Rollinghome

mr_accountant said:

I've also had the same email from CTB and online now show 5.98% surely an error will wait and see

I'll be happy enough if they've someone with enough fingers to get my interest right in 12 months time.

jf22901

I'm not sure where to post this, but does anyone have problems installing Atom or Beehive, which are app-based? I have a brand new iphone 13 mini, and neither of these two appear in the app store. If I click to download from the website links, I just get a white screen with 'cancel' on my phone. Quite frustrating!

jaypers

jf22901 said:

I'm not sure where to post this, but does anyone have problems installing Atom or Beehive, which are app-based? I have a brand new iphone 13 mini, and neither of these two appear in the app store. If I click to download from the website links, I just get a white screen with 'cancel' on my phone. Quite frustrating!

Check you have the region correctly set to UK etc. 

kev1744

ive just downloaded the beehive app to my samsung...no issues at all